My Auto Import Center - Audi Nissan Toyota Volkswagen

No pressure After I had stopped in to see a vehicle, I was allowed to contact the dealership when I was ready to pursue the purchase. I wasn’t called, texted, or After I had stopped in to see a vehicle, I was allowed to contact the dealership when I was ready to pursue the purchase. I wasn’t called, texted, or emailed about my intentions. I also appreciated being treated as a potential customer myself; it wasn’t assumed that I might need help because I’m female. Overall, a good experience! More

Very pleased with the purchase of my new Subaru This is the second vehicle Rob Gould helped me purchase. He has always been professional, knowledgeable, trustworthy and I feel very satisfied with This is the second vehicle Rob Gould helped me purchase. He has always been professional, knowledgeable, trustworthy and I feel very satisfied with the final outcome of the sale. More

Great experience at My Auto My wife and I have prior experience working with My Auto's service department (THANKS Beth and Mikayla!) for a vehicle we purchased from another deale My wife and I have prior experience working with My Auto's service department (THANKS Beth and Mikayla!) for a vehicle we purchased from another dealer. Because of this we knew we could trust the dealership's sales team to help us select a new vehicle. We weren't disappointed. As soon as we met Shadric, we knew he was genuinely interested in helping us find and purchase the right vehicle - we weren't just another sale to make quota by the end of the month. Shad quickly found what we were looking for, and had the vehicle at the dealership the next day. We feel we got a very fair price for our trade-in, as well as a good price on the new car. Also, had the opportunity to work with Bill in the Finance Department. Walked through all the options for financing and extended warranties in a way that was no pressure and easy to understand. We'd recommend MyAuto as a fantastic place to purchase a new/used vehicle, as well as have service work performed. They took the stress out of a stressful experience - well done! More

New 2019 Forester I enjoyed dealing with Bill Ferry & A Coffee.They are very friendly to talk to & have the answers to my concerns. Bill bailed me out when I was having I enjoyed dealing with Bill Ferry & A Coffee.They are very friendly to talk to & have the answers to my concerns. Bill bailed me out when I was having issue with my trade in. More

Excellent service. Heather and Eric were very helpful. They listen carefully and are very Professional. Caleb does a great job as well.They are a good team. Heather and Eric were very helpful. They listen carefully and are very Professional. Caleb does a great job as well.They are a good team. More

Easy and fast We walked into this dealership after dealing with 4 other dealerships in hopes to find my daughter her first car! Fred Hill was an awesome help to us We walked into this dealership after dealing with 4 other dealerships in hopes to find my daughter her first car! Fred Hill was an awesome help to us and found the car that my daughter wanted! We were so pleased with all of his help and the others at this dealership! We will be back again when another car is needed! He has been in contact with us even after we left the lot to make sure we are happy and that all is well with the car! I love how they treat us like this was a car for their own child and wanting to make sure that we are happy...or especially that our daughter was happy! More

Great experience at My Auto Tim and Cody were courteous and helpful. They answered all our questions. No high pressure sales tactics. We reached a reasonable price on a new vehic Tim and Cody were courteous and helpful. They answered all our questions. No high pressure sales tactics. We reached a reasonable price on a new vehicle and a fair price on a trade in. Thank you. More

Fantastic experience This is my second time driving across Michigan to get a car from Subaru of Muskegon and both times it has proven well worth the trip. Katie is a warm This is my second time driving across Michigan to get a car from Subaru of Muskegon and both times it has proven well worth the trip. Katie is a warm and authentic salesperson who never made me feel rushed, strung-along, bullied, or artificially buddy-buddied (which have been common experiences at other dealerships). She got me the information I needed quickly with no nonsense and worked hard to sure I could get into the perfect vehicle for me at a price point that would work for me. Can't say enough good things about her and the rest of the team at My Auto. More

2011 Toyota Sienna XLE purchase Great experience, both Jeff and Bill were pleasant to work with. I normally steer clear of large dealerships, however, the courteous way in which we Great experience, both Jeff and Bill were pleasant to work with. I normally steer clear of large dealerships, however, the courteous way in which we were treated by My Imports was a nice surprise. More

Dishonest advertising Was on car gurus and looking for a 8 passenger sienna. I saw they had one listed as 8 passenger. I contacted them because the pictures looked like a 7 Was on car gurus and looking for a 8 passenger sienna. I saw they had one listed as 8 passenger. I contacted them because the pictures looked like a 7 seater. Sure enough it was only a 7 seater. When I confronted them they never responded! They lie just to get you to come in and contact them. Stay away! More