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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
September 07, 2018
Had a good experience with sales, finance, and manager. Steve and the 2 Bills treated us right, were upfront and helpful. Not a fan of car buying, but these guys made it as painless as possible! Bought a 2 Steve and the 2 Bills treated us right, were upfront and helpful. Not a fan of car buying, but these guys made it as painless as possible! Bought a 2019 Outback from them--my dream car! HAppy me! Woild go back and woild recommend s dealership out of your car shopping. More
by MerryApple
September 07, 2018
Great job . Met all my requests for the vehicle Great job by nick Hill in helping me meet all my requests in vehicle and price I was looking for. Explined everything about vehicle on the questions I Great job by nick Hill in helping me meet all my requests in vehicle and price I was looking for. Explined everything about vehicle on the questions I asked him. VERY GOOD JOB NICK More
by ROCKY
Employees Worked With
Fred Hill
September 07, 2018
Great place to be treated like family and not a customer! I and my family were treated like family at this dealership and left feeling great in a used vehicle that was a great deal! Couldn't be more happy wit I and my family were treated like family at this dealership and left feeling great in a used vehicle that was a great deal! Couldn't be more happy with Brad and Alex, thanks again for making the experience memorable! More
by Kane1432
September 06, 2018
Great experience with salesman Stopped in to see a used car I saw online. Rob quickly helped me check it out, take it for a test drive, and work out a good deal. Happy to recommend Stopped in to see a used car I saw online. Rob quickly helped me check it out, take it for a test drive, and work out a good deal. Happy to recommend Rob Gould and this dealership to others. Loads of quality vehicles on their lots - even their used cars were looking good. More
by Steven
Employees Worked With
September 06, 2018
First Oil Chamge Great service. Everyone is professional and nice, including Mickala who helped us navigate the recall issue. Car is still running great after the oil Great service. Everyone is professional and nice, including Mickala who helped us navigate the recall issue. Car is still running great after the oil change. More
by Vdubclubnow
Verified CustomerEmployees Worked With
Mickala VanDop
September 06, 2018
Entire experience, top notch. My 89 year old father and I went in for him to purchase a new Crosstrek. This was his second purchase of a Crosstrek from My Auto. They were wonderful My 89 year old father and I went in for him to purchase a new Crosstrek. This was his second purchase of a Crosstrek from My Auto. They were wonderful to work with from beginning to end. Very respectful of our time, the paper work was waiting for us when we arrived. No pressure to upsell. Everyone we worked with was professional & informed. A pleasant experience! More
by Aimee
September 06, 2018
Rob Gould great We went to the dealer for the first time that day with no intention to buy our car. We were so comfortable and Rob was so helpful and honest we chose We went to the dealer for the first time that day with no intention to buy our car. We were so comfortable and Rob was so helpful and honest we chose to buy the car that day. We would recommend Rob and the dealership to all our family and friends. More
by Steve A.
September 05, 2018
Good experience until this review which is time consuming and irritating. . It was a good experience, I like the car and Roy did a great job. until this review which is time consuming and irritating. . It was a good experience, I like the car and Roy did a great job. More
by Jane
Employees Worked With
Roy Van Liere
September 04, 2018
Love my Subaru Trey did an excellent job! He kept us informed throughout the process and made purchasing a new vechile very simple. We are happy with our experience Trey did an excellent job! He kept us informed throughout the process and made purchasing a new vechile very simple. We are happy with our experience at My Auto Import Center. More
by welovesubaru
Employees Worked With
September 04, 2018
Honda Pilot Very good experience! Charlie, Tim and Becca stepped up and made it a great experience! It was the fastest transaction I ever went through. I buy Very good experience! Charlie, Tim and Becca stepped up and made it a great experience! It was the fastest transaction I ever went through. I buy a car every 2 years and Becca was very prepared. Thanks for taking care of me! Rick More
by rickeyvan
Employees Worked With
Other Employees :
Becca in Finance, Charlie-Sales Manager, Tim Winchel
