Back

My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! ...
Contact Dealership

1860 E Sternberg

Muskegon, MI

49444

Directions

By Type

Showing 4,718 reviews

November 11, 2022

We had an appointment for brake service and although the service center was extremely busier Ella ensured that our vehicle was serviced in a timely manner. Afterwards, we discovered a minor hiccup in the b More

by Ed W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Nov 14, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Ed! We appreciate you trusting us with your business!

November 10, 2022

Great customer service. Also the tech informed me on each item that needs my attention. Although my vehicle wasn't cleaned 4 out of 5 stars I will return, as well as recomm More

by DATE6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We offer car washes upon request, but please take into consideration that this will extend your wait time. We appreciate you giving us the opportunity to earn your business!

November 09, 2022

We HATE buying vehicles…. annoying sales people, misrepresentation of vehicle, etc. Rob Gould was a breath of fresh air…not pushy, knowledgeable about the vehicle, fun to talk More

by Gadwall1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Rob created such a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

November 09, 2022

Very friendly and helpful for me never being there before. Took about hour which is what I as told it might take and waiting area is clean and user friendly. More

by dzwart16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 09, 2022

Fast service with great staff! Always a pleasure to do business with! Thanks so much! More

by Justjill8870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Troyer, Heather Marciniak
Nov 10, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

November 09, 2022

Great place to do business with. Transaction was easy and prompt. Thomas was knowledgeable on his product. More

by veenstra_dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Balaskovitz
Nov 10, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 08, 2022

Rob Gould was excellent to work with. Made the transaction easy and smooth. Love the new 4 runner More

by Shopheartnhand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 08, 2022

Viewed and then immediately purchased a vehicle from Rob Gould. Wonderful dealership and he was very helpful and pleasant. We are very pleased with the whole experience. More

by Gadwall1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Ferry
Nov 09, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

November 08, 2022

Dennis made what I thought would be a stressful situation of getting another car, a very smooth and exciting process. He was very knowledgeable about the car I was looking at and took the extra time out of h More

by mewwhitlock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, John Gongalski, Eric Nelson
Nov 09, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created such a great first car buying experience for you! We appreciate you trusting us with your business.

November 07, 2022

Great service and easy to get taken care of. Vehicle was fixed quickly. The waiting area was great. More

by jason@insuremuskegon.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Nov 09, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

...
43
...