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My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

Muskegon, MI

4.3
1,883 Reviews
Call Service Center (231) 799-2886

1,883 Reviews of My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

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April 05, 2023

Clean and organized. Everyone knows what is going on and the communication was on spot More

by J.GILLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
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Apr 06, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

April 05, 2023

The crew at My Auto Import Center are the best. Took my Forrester in for an oil change and inspection. Wasn't in there more than 20 minutes. Fast and good, that is what I like. More

by stackm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Devries, Heather Mattice, Mike Geesaman
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Apr 06, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 03, 2023

Greatly appreciated the video illustrating the problem with the wheel-attacnent bolts on my Passat. More

by robtwbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Briggs
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Apr 04, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 30, 2023

Very friendly people and fast service. They make your wait very comfortable. They do a great job. More

by darlenemillard
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 30, 2023

My last visit to MY AUTO IMPORT CENTER for service on my car was not up to the normal standards I normally receive. For that reason, I am giving it only three stars. More

by ZIMJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Six
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you bringing this to our attention. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

Apr 03, 2023 -

ZIMJ responded

No, seeing that it was hopefully a one time thing, a meeting is not necessary.

March 29, 2023

Courtney welcomed me and was so friendly and efficient. She even diagnosed the issue with my vehicle- before it had even been seen by a mechanic. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Monroe (I believe that was her last name?)
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Mark! We're so glad to hear Courtney created a positive experience for you! We appreciate you trusting us with your business.

March 29, 2023

Very helpful explained everything and went by pretty quick. Lounging area was also very nice. More

by Gustavo Villagomez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Gustavo! We appreciate you trusting us with your business!

March 28, 2023

They were ready when I arrived, performed the required service promptly, and returned my vehicle cleaner than when I brought it in. More

by Peter A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Peter! We appreciate you giving us the opportunity to earn your business!

March 28, 2023

All the people here are very concerned with making it right! Very helpful and impressive‼️ More

by GMom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Brown, Heather Marciniak
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Apr 03, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

March 24, 2023

Professional customer centered service , thanks to Nick and to the nice young women who found a folder to keep my service paperwork in. More

by stuart.baron33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

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