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NYE Ford

Oneida, NY

4.7
650 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 650 reviews

September 26, 2025

The young lady at the counter was sweet as pie and explained everything to me and even spoke to my husband over the phone. More

by dmoran111056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 22, 2025

Both service writers where pleasant & professional even though they where working with more than one customer. Keri kept me up to speed on everything that needed to be done on my vehicle. Great job!!!!! More

by acalabrese1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Drummond
Oct 09, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 17, 2025

Nye Ford and salesman Ross were helpful to find the truck I was looking for. They were upfront and honest. I give them my utmost recommendation More

by rhyde.david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 17, 2025

never been disappointed at Nye ford. The service desk employees are very friendly and knowledgeable More

by carrieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Drummond
Sep 17, 2025 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 17, 2025

I was greeted promptly and my requests were taken seriously. I was given information by the sales associate, offered (and accepted ) a test drive and then we got down to the making of a deal. I was t More

by jdunkle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 16, 2025

The last trip to NYE COST me over $ 200. 00 out of pocket money that was under warrenty. I DO NOT care how it was handled. I THINK That that is the LAST time I bring my car to NYE Ford for s More

by ronaldbarrett348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheyenne Drummond
Sep 17, 2025 -

NYE Ford responded

Ronald. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Sep 17, 2025 -

NYE Ford responded

Hi Mr Barrett, My name is Dave Hall from NYE Ford Service. I'm sorry to hear of your disappointing service visit. I'm reviewing your history. I see we replaced a several TPMS sensors. If one of those sensors was just replaced by another dealership within the warranty parameters, then yes, 100% it should be covered under warranty. Ford just requires us to show documentation supporting that for them to pay your claim. If you can provide, we can still pursue getting that covered and providing you a refunding. I'm here to help! Reach out to me if you want me to jump in. dhall@NYEauto.com or my number 315-201-8680.

September 15, 2025

We have bought several ford trucks from Jeff Socha at Nye Ford over the years. Jeff is always our go to for our vehicles. Hes a huge help and finds exactly what we are looking for. Always pleased with the t More

by LAKECCTRACY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 15, 2025

Keri was kind and kept me informed about my vehicle. Customer service was excellent and very professional. More

by Tdewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 12, 2025

Alisa was kind and kept me informed about my vehicle. I always bring my vehicle to Nye and I’ve never been disappointed. More

by TEAMSHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 05, 2025

Keri is always professional and accommodating with each visit. She is knowledgeable and trustworthy. Her level of customer service is outstanding. More

by A.CIECKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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