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NYE Ford

Oneida, NY

4.7
502 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 502 reviews

July 03, 2025

My experience was very pleasant. They traded my. Ar, obtained financing, and put the new truck on the road in 4 hours. Who does that? More

by grd95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 01, 2025

Staff is always friendly and efficient. Work performed is always good and I feel my vehicles are taken care of by them More

by john.mondrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 27, 2025

Great service! I like that there woman there to help you. Makes it feel more welcomed. They explain everything well for me to understand and always willing to work More

by slaunwhitejessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 26, 2025

Very polite, knowledgeable, and helpful sales people. My experience was very pleasant. Would recommend to others. More

by frahrig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 21, 2025

Fast service and great check on all filters. Very professional. Will continue to use the ford service in the future More

by Gary.zehr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 20, 2025

My experience was good. Service team treated me great! They were very helpful and willing to go the full mile to get the job done ! Nye ford will get my return business More

by canningnate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 20, 2025

Klayrissa was great , answered my questions , got my service quickly , and was just a pleasure to chat with , More

by dml6475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 19, 2025

Asked questions about the car specs, specifically if it had auto dimming mirror and was told yes but upon purchasing it realized does not have auto dimming. Should know the correct specs of the car selling More

by Christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brady
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

NYE Ford responded

Thank you for bringing this to our attention, Christine. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Jun 26, 2025 -

Christine responded

I see the dealership edited their original reply of “In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialford@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.” to “thank you for brining this to our attention…” To clarify I did email the listed email address as originally requested, and it has now been 4 full business days with no response. I would appreciate a proper follow-up rather than edits that avoid addressing the issue directly.

June 18, 2025

Sean was excellent and knowledgeable Very pleased with the process. Highly recommend working with Sean. he is professional and knowledgeable and made the car-buying process easy. More

by wdutch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 16, 2025

Staff was pleasant and professional work was completed in a timely manner, the waiting area was clean and accommodating. Plan to use Nye again. More

by rminnerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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