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NYE Ford

Oneida, NY

4.7
650 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 650 reviews

February 11, 2026

A great service department they are fast and quick and easy to work with will go back More

by Pokebaum03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 11, 2026

Amazing customer service and attentive staff. Had an issue regarding a check engine light and a tight deadline for a turnaround and the staff was more than accommodating. Thank you very much to t More

by garrettw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2026

Always pleasant to work with and my truck is always taken care of im a timely fashion More

by Stvnj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2026

Scheduling was easy, the wait was reasonable, and my vehicle issue was fixed correctly. Everything was clearly explained—professional, efficient, and a great overall service experience. More

by bigbillsyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 02, 2026

The shop was very good and the wirk was done the rep also answered all the questions i had More

by acohe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 01, 2026

Attendant was EXTREMELY helpful and knowledgeable. So appreciated her time, expertise and attention. Definitely will recommend. More

by ITACTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 01, 2026

Excellent customer service. I was able to get a Saturday appointment and drop my vehicle off the night before. I was kept informed throughout the service received exact instruct More

by koolbrezze14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2026

Service was done ahead of schedule as I was notified along the way by Alisa. Thank you! More

by yeoldcraftsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisa Thayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 29, 2026

Keri was very helpful getting my Ford Pass app downloaded, connected to my vehicle and rewards count activated. Thank you! More

by Drclarkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 28, 2026

I was very impressed with this dealership and especially Alex. He was very friendly, thorough and attentive. The process of buying was very clear and straightforward with no surprises. Would go to him for m More

by kashtanovaMD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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