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NYE Toyota

Oneida, NY

4.7
972 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 972 reviews

March 26, 2026

Very professional and excellent service. Service department was able to get me in quickly and take care of the problem. More

by sgrabinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 25, 2026

Holly was great. The car repair was done well but cost more than we expected More

by IANJOAN823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

March 22, 2026

I was met when I first came in and she was very courteous an advised e of what was going to be done to my car. My stay was quick and I was told what was done to my car again and what the results were. I coul More

by jdescham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 21, 2026

Very professional treatment. Excellent service. Fast response. I highly recommend this dealer for service and sales. More

by Ed Hamlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 19, 2026

The dealer was able to bring my car in and do diagnostics on same day requested. Had two issues. One was repaired that day and the other had to have parts ordered. Was completely repaired by early morning th More

by carlwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2026

Overall experience was good. I wish there was a way to explain my conerns to a actual technician anf get their feedback. More

by lebevans5
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Mar 18, 2026 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

March 15, 2026

My salesperson Mallory was the best…Friendly, honest and low pressure. She did a great job! More

by bretramie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory
Mar 17, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 15, 2026

Great experience I was able to get a great deal quickly with no hassle or pressure. More

by jacobs.z92j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 11, 2026

Replaced rear drive wiring harness in accordance with recall in 1.5 hours, Great job! More

by KEITHKLEINHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 11, 2026

Eric was excellent in every aspect. Very professional and attentive A very pleasant experience. No pressure. I will surely recommend NYE TOYOTA! More

by lfarrant78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CONNOR
Mar 11, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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