NYE Toyota

In and out in a timely manner and great to deal with. Very good at answering all my questions. Very good at answering all my questions. More

I appreciated the ease and professional care that I experienced when leasing another RAV 4 SUV from Nye Toyota. This would be my fourth or fifth one from this dealership!  Eric and Brian carefully expl experienced when leasing another RAV 4 SUV from Nye Toyota. This would be my fourth or fifth one from this dealership!  Eric and Brian carefully explained all aspects of the vehicle and all facets of the transaction respectively, and answered any questions I may have had in the process.  Thank you, Nye Toyota! More

Bought out my lease! Salesman and finance were extremely helpful, knowledgeable and available to assist me. Salesman and finance were extremely helpful, knowledgeable and available to assist me. More

I can't thank Judy enough! When I reached out to her with my issue, she responded right away with a possible solution. At first, I didn’t see the problem, so she had me bring t When I reached out to her with my issue, she responded right away with a possible solution. At first, I didn’t see the problem, so she had me bring the car in. Sure enough, she was spot on—I had just missed it! The NYE service department had everything fixed within 10 minutes, and I was back on the road. I feel truly lucky to have such a knowledgeable and helpful team nearby. Thank you, Judy! More

Fourth vehicle we have gotten there was easy getting an appointment and wait time was reasonable. appointment and wait time was reasonable. More

Our experience was outstanding. . the salesman, Michale, did an outstanding job in explaining all aspects of our car purchase and explaining the various items on the dashboard, inclu . the salesman, Michale, did an outstanding job in explaining all aspects of our car purchase and explaining the various items on the dashboard, including the various controls and dis[plays. More

Had new tires installed as well as an alignment. Everyone at the dealership was friendly and helpful. Service was timely. Everyone at the dealership was friendly and helpful. Service was timely. More

The ONLY place to go for Toyota care in Syracuse! They are friendly and courteous and keep you apprised of everything going on with your vehicle. They are friendly and courteous and keep you apprised of everything going on with your vehicle. More

I spoke with Clayton on Friday to schedule my appointment the following Monday. Upon my arrival; I was greeted by Andrew. Both were very professional and helpful. Andrew kept me updated on the status of m the following Monday. Upon my arrival; I was greeted by Andrew. Both were very professional and helpful. Andrew kept me updated on the status of my vehicle and explained the results in laymen's terms. I have been a customer of NYE Toyota since 2014 and have no plans on going anywhere else! Keep on doing what you do! More

Car required major repair while under warranty. Took 2 weeks for Toyota to send parts from out of state to dealer. Service manager just short of rude when I questioned after 1 week as to what was g Took 2 weeks for Toyota to send parts from out of state to dealer. Service manager just short of rude when I questioned after 1 week as to what was going on after no communication from him. He implied I should just deal with it because “I gave you a loaner “ then pushed me off to the parts manager who was great- looked into what the problem was with delivery and communicated with me regularly. Customer service rep was also pleasant and helpful. I am giving serious thought to getting rid of this vehicle based on the repair required even though still under warranty. As long as I do own it any future work will be done at another Toyota dealership. Will not purchase another vehicle from this dealer. General manager is constantly on TV and radio about selling cars, but never discusses anything about what will happen after the sale. Have heard many similar comments from other locals. More