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NYE Toyota

Oneida, NY

4.7
936 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 936 reviews

February 11, 2026

Coming from a parts manager for an active collision center, they deliveries could be better. The new driver likes to hit and run. Never know when he's here. No announcement of delivery...poor customer More

by anita10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
we deal with the parts dept. for our services.
Feb 11, 2026 -

NYE Toyota responded

Anita. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 11, 2026

The service department is always very helpful. They answer any questions and get us in as soon as possible. Especially, our Advisor Holly. More

by crawmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2026

Clayton and Josh were really helpful for me in and out so I could get to my meeting on time More

by Netzband283
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billie Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2026

It’s the employees that make the dealership! Their expertise and customer service is the best!!!! More

by lelight1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2026

Very friendly and polite Professional. Looked to ensure we got all the deals that were available to lower the cost of the tires More

by JAHARNEY11
Recommend Dealer
Yes
Employees Worked With
Holly
Feb 11, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2026

NYE has given me excellent and consistent sales service over many years and many vehicles. More

by 13rbachman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Aguino
Feb 11, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2026

The service department made it so easy I will continue to deal with them in the future. Vey friendly and accommodating More

by DTAYLOR1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 07, 2026

We went in to buy a particular car and the process was very easy and quick. No pushing us to buy extra stuff. We easily purchased exactly what we wanted. More

by Jseward_99
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department helped us by removing the rack we didn’t need so the car would fit in our garage.
Feb 11, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 07, 2026

It was a regular maintenance appt but also 2 recalls. Josh explained the necessary remedies, the amount of time it would take. He was personable & informative & also asked if I had any other questions he More

by PAMELA9
Recommend Dealer
Yes
Employees Worked With
Josh Wojcik
Feb 11, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 03, 2026

My service was quick, efficient and reasonably priced. Holly was wonderful to work with. Awesome More

by JJADKhunter
Recommend Dealer
Yes
Employees Worked With
Holly
Feb 05, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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