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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
954 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 954 reviews

July 05, 2024

CJ provided personalized service and maintained good communications with appropriate updates. Having my vehicle serviced at Nye Toyota was good experience. More

by JTDUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ from Service Department
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Jul 08, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 04, 2024

CJ as usual took good care of me and my Toyota. However nye phone system is lacking. No one answering phones!! More

by TDaiuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Jul 05, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 04, 2024

Charles was GREAT! He was professional, knowledgeable and accommodating.. He fulfilled all my needs and went above and beyond my expectations. More

by valgraziano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in Service
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Jul 05, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2024

C.J. always takes good care of me when I’m in for service work! More

by jschloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J.
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Jul 05, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 03, 2024

I have purchased seven vehicles at Nye Toyota since 2008. The service department there is the reason I keep going back there. As long as I can remember, CJ has been one of the service advisors there an More

by DAVEAUDREY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Coleman
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Jul 05, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 02, 2024

Responsive and friendly staff. they explain any repairs so that I understand what's needed More

by nancyvigneault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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Jul 02, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2024

This was a very positive experience. My first contact was online with Michaela, and I met her when I went to the dealership. She introduced me to Samuel. Samuel was my sales consultan More

by chckolsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hersam
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Jul 02, 2024 -

NYE Toyota responded

Thank you again for this positive feedback!

July 01, 2024

I’ve always had the best service and care at Nye Toyota. You have a great group of young people working in your service area. Thank you! More

by marsha0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the young girl who took care of me. She has a picture of a young boy and one of a young girl on her desk.
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Jul 02, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2024

Staff wqs friendly and informative and kept me apprised of needed repairs and wait time. More

by lori.chien11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 02, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 30, 2024

On time, well done, enough said nothing more needs to be added. Will return for needed services. More

by JSPH.PALERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Name not remembered
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Jul 02, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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