Naples Chrysler Dodge Jeep Ram

John is a gem! I have dealt with John in service for years. I always request him and he gives me the ViP treatment. He is very knowledgeable and a wonderful person a I have dealt with John in service for years. I always request him and he gives me the ViP treatment. He is very knowledgeable and a wonderful person and professional! I will continue to request john. I also think chrysler dodge has improved in customer service! More

Vehicle Service w/ Bobby Your dealership to include al employees from the Managers, Dealers, and a Superb Service Department. I have always had my vehicle serviced with you’ll Your dealership to include al employees from the Managers, Dealers, and a Superb Service Department. I have always had my vehicle serviced with you’ll without any issues, all personnel with the service department are nice and kind, I always get an really go Service person, this time it was Bobby he was superb with everything, he kept communication with me throughout the duration of this service, and let me know about everything that was going on, and what needs to be done, as well as how long it will take. Then Bobby immediately called and texted me when they were finished with the service on my vehicle That’s that’s what, I call Excellence with five (5) stars for him, if you had ten (10) stars, I would have gave Bobby ten (10) stars for his job with the service on my vehicle. More

Love my new car! Came in for evaluation of damage on 2012 Journey and decided to get a new car with all safety features possible instead, I really appreciated the set Came in for evaluation of damage on 2012 Journey and decided to get a new car with all safety features possible instead, I really appreciated the set up assistance and appreciated Neil’s patience and knowledge of vehicle. More

Recall My experience was very good. They were able to fix my care in a timely manner. Also, received a free car wash. Would def recommend them. My experience was very good. They were able to fix my care in a timely manner. Also, received a free car wash. Would def recommend them. More

Customer Service Took my Dodge Ram in for service James took really good care of me had my Truck in and out less than an hour. Excellent Service.. Took my Dodge Ram in for service James took really good care of me had my Truck in and out less than an hour. Excellent Service.. More

Faster than I thought Very satisfied , other than the construction nosie I was very happy with everyone I talked with,and why do you need 25 words, sorry but that makes no Very satisfied , other than the construction nosie I was very happy with everyone I talked with,and why do you need 25 words, sorry but that makes no sense More

Accommodating & Llow Key This dealership & salesmen are accommodating & non-pushy. They seem sincere & want to meet the customer's needs. The salesman even did physical work t This dealership & salesmen are accommodating & non-pushy. They seem sincere & want to meet the customer's needs. The salesman even did physical work to help after the sale was made. We would recommend this dealership over others. Much better dealership than Ft. Myers (where we shopped for the same truck first). More

Honest and fair The purchase of this vehicle took hours went into dealership @1430 and drove home at 1800 way too long. they could have drastically improved the servi The purchase of this vehicle took hours went into dealership @1430 and drove home at 1800 way too long. they could have drastically improved the service. granted part my fault still took way to long after I committed. More

eexelent and faster I have a good experience on the last two years ,regular oil service every 3000 miles and rotation of tires. So glad to have a great experience with s I have a good experience on the last two years ,regular oil service every 3000 miles and rotation of tires. So glad to have a great experience with service to my vehicle. More

Pure LIES ALWAYS As usual, Lies. I ask the parts guy. Lets call him Mr. Specific! I need a key fob for 2016 jeep Grand Cherokee. Sir I deal in Specific’s. I need VI As usual, Lies. I ask the parts guy. Lets call him Mr. Specific! I need a key fob for 2016 jeep Grand Cherokee. Sir I deal in Specific’s. I need VIN number. OK. I give it to him. How much for a Key Fob. His Specific answer is $160.00. Me, Ok sign me up and we can also take care of the two recalls. Him Ok no charge for recalls. Me How long will it take. Him All computer 1 HR. Me OK. I get there and my service guy says it will be at least two Hrs. xxx. I say ok I need a loaner. HA HA HA. I said when I Leased this car I was told there would be a lonar program by the sales person. Lie. Him let me check on the loaner not. Lie Anyhow I expected that. Go to pay my bill $292.00 now. Oh sir did Mr. Specific tell you about the $80 dollar Program charge and the 30 dollar Disposal Charge? What ever that is supposed to be. You guys are worse that Pat Papanaue, and Bob Taylor put together Lying, Cheating car people from Top to Bottom. You cain’t get anyone to look you in the eye in that place! Except the girl running your credit card. If I ran my business that way I would be in front of every board known to Man! Have Gold Shovel give me a cal Doug Hendry More