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Naples INFINITI
Naples, FL
829 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward.
NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 829 reviews
August 24, 2025
Came in to lease a 2025 Infiniti QX60. Very smooth process. I worked with Leo, he was very knowledgeable and helpful. Cullen the manager made sure we were taken care of. The finance manage Very smooth process. I worked with Leo, he was very knowledgeable and helpful. Cullen the manager made sure we were taken care of. The finance manager Luxon was also very easy to work with. I am very happy with the new ride! More
by Leobaldo
August 24, 2025
I love my new QX60! Leo was excellent. I was very comfortable, and enjoyed my time at the dealership. He made sure I found the best option that fits my needs. The manage Leo was excellent. I was very comfortable, and enjoyed my time at the dealership. He made sure I found the best option that fits my needs. The manager Cullen was also great to work with. Luxon also made it very easy and helpful. More
by Rosiecepero
August 16, 2025
I had an excellent experience at this dealership. I’m from miami and was struggling finding a good deal and good dealers, but the moment I stepped into this dealer I noticed how calm and organized it I’m from miami and was struggling finding a good deal and good dealers, but the moment I stepped into this dealer I noticed how calm and organized it was. Salesperson Rafael was amazing from the moment I reached out about the vehicle. instantly worked with in order to come to an understanding on the deal. No hassle, no problems with anything. 100% recommend this person, he will treat you like family. More
by dayronricabal34
August 15, 2025
****Beware of the service department****** I had an oil change months ago and was driving on 75 and my under shield flew off and my wheel moldings flew off damaging my car days after the oil change at Infi change months ago and was driving on 75 and my under shield flew off and my wheel moldings flew off damaging my car days after the oil change at Infiniti. I brought it back and they told me I hit something which I did not. I wouldn’t have brought it back to them if I did. The damages cost me 7k claim to my insurance I haven’t been back since . Couple weeks ago they call me and tell me I have a recall in my engine and I need to get it checked by getting an oil change which is understandable. I make the appointment. Also please note I have to drive for work so I let them know I needed a loaner and they said no problem. I brought it in. 1 they didn’t have a loaner so I remade the appointment for today. I bring it today. I wasn’t on the schedule but they miraculously found a loaner for me. That was good no problems there. I get my car back. I have my team at my job put it on a lift to make sure everything is secured and no clips missing. They found 3 clips missing and the rest half put in looked like a 5 year old worked on my car. I will NEVER EVER GO BACK. If I didn’t have so much money left on my car to pay I would trade it in for something else. More
by Christina.varriano
Employees Worked With
August 04, 2025
Leo was great to work with. Very knowledgable, and listened to all our needs to help find the right car. We are very happy with our beautiful QX50 Sport! Great experience overal Very knowledgable, and listened to all our needs to help find the right car. We are very happy with our beautiful QX50 Sport! Great experience overall! More
by Cedenoadis
August 04, 2025
We came in to service our 2012 Infiniti, where we met Leo, a salesperson. He was excellent to work with, and helped my wife and I purchase a beautiful QX50 sport. The managers, Cullen and Dylan were also Leo, a salesperson. He was excellent to work with, and helped my wife and I purchase a beautiful QX50 sport. The managers, Cullen and Dylan were also very easy to work with. Overall, it was a great experience and hassle free. Luxon the Finance Manager also was very easy to work with. We are so excited with our new QX50! More
by Evgueni
August 02, 2025
My son bought a car from Rafael and Leo, what a great experience, this is the first time I enjoy buying a car from a deslership, even the managers Cullen and Dylan came and say hi to me. Thank you Naples experience, this is the first time I enjoy buying a car from a deslership, even the managers Cullen and Dylan came and say hi to me. Thank you Naples Infiniti for the great costumer service. More
by orestesazcui63
August 02, 2025
Rafael y Leo fueron increíbles durante todo el proceso de compra de mi Infiniti QX60. Desde el primer momento fueron atentos, profesionales y muy amables. Me ayudaron a encontrar exactamente lo que buscaba, compra de mi Infiniti QX60. Desde el primer momento fueron atentos, profesionales y muy amables. Me ayudaron a encontrar exactamente lo que buscaba, explicaron todo con claridad y se aseguraron de que me sintiera cómodo y seguro con mi decisión. ¡Gracias por su excelente servicio! 100% recomendados. More
by orestesmartinez2092
August 01, 2025
I had an outstanding experience working with Rafael! From the very beginning, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to un From the very beginning, he was professional, knowledgeable, and genuinely committed to helping me find exactly what I needed. He took the time to understand my needs, answered all my questions with patience and clarity, and never once made me feel rushed or pressured. What truly sets Rafael apart is his honesty and attention to detail. He clearly knows his product inside and out and made the entire process smooth and stress-free. It’s rare to come across someone who is both personable and efficient, but Rafael strikes that perfect balance. More
by lisandrafigueroa1
July 31, 2025
I purchased a new infinity and the service was exceptional! Starting with the sales person and the finance! Highly recommend, they have a wide variety of options. exceptional! Starting with the sales person and the finance! Highly recommend, they have a wide variety of options. More
by Jarunys
