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Naples INFINITI
Naples, FL
809 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward.
NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 809 reviews
October 02, 2024
Organized, neat and clean. Sales rep was very professional. Recommend working with Marlon. Love my new car. Sales rep was very professional. Recommend working with Marlon. Love my new car. More
by gmulrooney
October 02, 2024
Marlon the salesman is first rate and I have always been treated extremely professionally. First class organization treated extremely professionally. First class organization More
by dennispahl59
October 01, 2024
Marlon, Gabe, and Lux gave me amazing service in purchasing a 2021 Q60. They all worked hard to insure the car is fdetailed and serviced and my payment was where I wanted it! The Service Dept is e purchasing a 2021 Q60. They all worked hard to insure the car is fdetailed and serviced and my payment was where I wanted it! The Service Dept is excellent also! I highly recommend! More
by Shar
September 27, 2024
The purchase with Dylan Jones, the new sales manager Dylan, and the new general manager Alex, was fantastic. They were so nice to work with, listened to my needs, and patient with me. Mike, service mana Dylan, and the new general manager Alex, was fantastic. They were so nice to work with, listened to my needs, and patient with me. Mike, service manager, always takes excellent care of the car and what it needs, it is so nice they give a teacher discount. More
by marilyn7171
Employees Worked With
Other Employees :
Dylan, new sales manager. , Alex Gonzalez, Dylan Jones
September 21, 2024
very good service no waiting always atentive good I would you recommend a service to Anyone! you recommend a service to Anyone! More
by brittonlj
Employees Worked With
September 21, 2024
Sales advisor Marlon was fantastic to work with. He was very knowlegeble, curtious and helped us make informed decision. He was very knowlegeble, curtious and helped us make informed decision. More
by Kyekeller1
September 21, 2024
Awesome service. This is my 5th vehicle with them. Very pleasant to work with them This is my 5th vehicle with them. Very pleasant to work with them More
by Biltmoreremodeling
Employees Worked With
Other Employees :
Alex Gonzalez
September 18, 2024
A true professional who was a value add and asset in my car buying experience. Cindy was knowledgeable, trustworthy, and honestly just a pleasure to work with. She was able to answer all of my 100 question car buying experience. Cindy was knowledgeable, trustworthy, and honestly just a pleasure to work with. She was able to answer all of my 100 questions almost immediately. Would go back and recommend anyone to Cindy and Naples Infiniti. More
by Ryan Mintz
September 12, 2024
Bought a new car from here because of my experience over the last 5 years plus the performance of the car. the last 5 years plus the performance of the car. More
by !Missydog1!
August 16, 2024
I live in Minnesota and purchased a car from this dealer that I found online. As a first time online car buyer, it was a bit stressful, never seeing the car or sales team in-person. Overall, I had a positiv that I found online. As a first time online car buyer, it was a bit stressful, never seeing the car or sales team in-person. Overall, I had a positive experience, facilitated by my salesperson, Cindy, who was fantastic. Cindy was extremely responsive, even on her day off (sorry Cindy!!) and kept me updated at every step in the process, sending me pictures and videos of the car. If not for Cindy, this could have been a very stressful process, but she was incredible. The reason for my four star review of the dealership (Not Cindy - She was 10/10) is the delay from wiring the dealership money for the transaction to the finalization of my paperwork. There has to be a better, faster way to complete contract documents than FedEx-ing them back and forth. Overall, I got a great car at a good value. More
by ElliottS
Employees Worked With
Cindy Canon
