Naples Mazda

Sam “Fish” Johnson and big man Bashar were amazing! Great guys, honest, sincere! Will definitely recommend him. With Fish you get your wish!!🐟 Great guys, honest, sincere! Will definitely recommend him. With Fish you get your wish!!🐟 More

Terrible experience compared to other dealerships I use. I deal with multiple dealerships that are all far better They put the wrong tires on my car. Charged me for 4. Only bought 2. I called. Then they I deal with multiple dealerships that are all far better They put the wrong tires on my car. Charged me for 4. Only bought 2. I called. Then they refunded me for the cheaper ones. The wrong ones that they put on my car. And didn’t have the decency to refund thesales tax on it. Also asked about applying service coupons prior to the work being preformed. They didn’t apply any of the coupons which would have saved me over $100. (I guess that’s why). The other dealerships in the area are kind enough to do that when asked. I am still waiting 2 days later to hear about incorrect tires put on and incorrect refund. Also having issues from work preformed. . (I was patiently waiting and giving them a chance before rating them on this) More

My first time in for service and they say they are short handed. Wanted me to reschedule after I drove an hour to get there. handed. Wanted me to reschedule after I drove an hour to get there. More

This buying experience was smooth, and Anthony helped a lot. Everyone was welcoming and friendly. lot. Everyone was welcoming and friendly. More

I WAITED TO WRITE A REVIEW BECAUSE I WANTED TO SEE HOW THINGS WOULD GO WITH THE CAR FIRST. SO FAR WORST EXPERIENCE EVER, IT STARTED WITH THEM RUNNING MY CREDIT WHEN I SPECIFICALLY SAID I DID NOT WANT MY THINGS WOULD GO WITH THE CAR FIRST. SO FAR WORST EXPERIENCE EVER, IT STARTED WITH THEM RUNNING MY CREDIT WHEN I SPECIFICALLY SAID I DID NOT WANT MY CREDIT RAN BECAUSE I CAME WITH A LOAN ALREADY APPROVED. TOLD ME IT WAS GOING TO BE A SOFT PULL AND THERE WAS NOT GOING TO BE AN IMPACT ON MY CREDIT. AND TO MAKE THINGS WORSE IVE HAD MY CAR FOR 2 MONTHS AND IT'S ALREADY GIVING ME PROBLEMS. TOOK MY CAR FOR ONE ISSUE THAT IS VERY RARE FOR SO LOW MILEAGE WHICH IS MAKING ME WASTE MORE GAS THAN IM SUPPOSED TO. THEY'VE HAD THE CAR FOR 6 DAYS NOW, AND STILL NO FIX. I TRIED TO GIVE MAZDA A CHANCE FOR THE FIRST TIME. WORST DECISION EVER. More

They took good care of the car! And they and even gave me a loaner! And they and even gave me a loaner! More

Excellent service team. I was literally in and out and they were very thorough and professional with going over every concerns I had with my vehicle. I was literally in and out and they were very thorough and professional with going over every concerns I had with my vehicle. More

Sales rep did a good job answering questions but the financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternative financial manager showed zero empathy in the customer, he was not clear since the very beginning of the business and he did not offer any alternatives during the, negotiation process. I had to pay 4K more of I had planned just because of this. May be he is Familiar dealing with very rich people, something that he mentioned several times. Tried to sell an extended warranty even when the car still in warranty. He showed upset during the whole documentation signing process.I would not recommend Napples Mazda only because this. More

Great customer service, these are are true example of great costumer service. I would recommend this dealer to anyone who wants a great deal and an honest dealer great costumer service. I would recommend this dealer to anyone who wants a great deal and an honest dealer More

This was the best service appointment I have had here at Naples Mazda and Lexi was the reason. She was helpful and kept me up to date and provided excellent customer service. Naples Mazda and Lexi was the reason. She was helpful and kept me up to date and provided excellent customer service. More