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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,055 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,055 reviews
September 28, 2026
I had a great experience with the service department at Ford Napleton when I brought my pickup truck in for an oil change. I absolutely loved that everyone was friendly, professional, and helpful. The serv Ford Napleton when I brought my pickup truck in for an oil change. I absolutely loved that everyone was friendly, professional, and helpful. The service was handled efficiently, and I really appreciated the communication and attention to detail throughout the visit. It’s always reassuring to know that your vehicle is being taken care of by people you can trust. I’m very happy with the service I received and will definitely continue bringing my truck back to Ford Napleton for future service. Thank you to the entire service team for making the experience so easy and pleasant! More
by ledesma1870
Employees Worked With
September 27, 2026
Great service and always courteous. Very accommodating with explaining situations plus timely turnaround with repairs Very accommodating with explaining situations plus timely turnaround with repairs More
by jemalb52
Employees Worked With
September 26, 2026
Great experience and very professional especially the service writer. He was on top of the whole experience service writer. He was on top of the whole experience More
by None
Employees Worked With
September 26, 2026
I have been a regular for a while. The advisors are great. They do a good job servicing my vehicle. The advisors are great. They do a good job servicing my vehicle. More
by msecarter
Employees Worked With
September 26, 2026
They were friendly and timely. Only thing wish I had gotten the WIFI password. Much appreciated. Only thing wish I had gotten the WIFI password. Much appreciated. More
by bbates.7854
Employees Worked With
September 26, 2026
I like the way they greet you at your car and the appt. Info Is on your phone They come out with their pad and it’s all confirmed. Good stuff Info Is on your phone They come out with their pad and it’s all confirmed. Good stuff More
by jmcbroom65
September 25, 2026
My car was repaired in a timely manner and I was kept informed along the way informed along the way More
by teresaruda
Employees Worked With
September 24, 2026
My visit was Excellent. I would recommend this dealership and they won’t be disappointed. 🙂 I would recommend this dealership and they won’t be disappointed. 🙂 More
by roma05.rodriguez
Employees Worked With
September 24, 2026
Experience was great. Bill was very helpful and explained everything in detail. Service was fast and easy. Bill was very helpful and explained everything in detail. Service was fast and easy. More
by Leddy1977
Employees Worked With
September 24, 2026
Mario greeted me ask if I had appointment and ask what's was going on with my car, friendly customer service also kept my inform what was going on with my car. Thanks so much was going on with my car, friendly customer service also kept my inform what was going on with my car. Thanks so much More
by missbabyt1970
Employees Worked With
Mario Komenda
