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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,822 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,822 reviews

May 24, 2026

Easy as pie. Made on line appointment and brought it on. Kept me advised..picked up no issues . Professional More

by mcbean340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026

The service writer was extremely helpful and knowledgeable. He recommended a service package that was needed at a reasonable price. I am extremely happy with my experience at Napleton. More

by Hey Dude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026

I absolutely love coming here! They’re always so welcoming, professional, and supportive! It’s just like coming to visit family! All of the employees are excellent but my guys Kevi More

by mzpitts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Foundren
May 22, 2026

Karen Boll was amazing. She is very helpful and friendly. Everyone in the Dealership was nice and friendly More

by Jgp632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

Tim Harris was awesome . It was my first vehicle service. He was very efficient easy to work with . I will bring my explorer back to Tim . More

by avila.l.francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren More

by jorgemarin7881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin f
May 22, 2026

Best experience I’ve ever had buying a car. Nick was awesome, he made the process so smooth. More

by rjsep2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

Great customer service! Helpful, understanding, and polite staff. I was in and out like scheduled....... More

by wrightstefanie39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Etzkorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026

Had my 2017 F150 (nearing 170K miles) serviced for the first time. Service Rep. was helpful in determining my service requirements, offered options, and provided guidance on a way forward. More

by Noscreennameneeded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fondren
May 21, 2026

Bill was very kind and helpful! I have no complaints or concerns. Thank you Bill! More

by Nia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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