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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,902 reviews
May 07, 2026
I am glad that Michael Rodriguez my salesman. As a salesman, he didn't push me or try to change what I was looking for in a truck. He was very attentive during and after the sale. Michael even we As a salesman, he didn't push me or try to change what I was looking for in a truck. He was very attentive during and after the sale. Michael even went above and beyond when scheduling a spray in bedliner installation for me. All being said, Michael and Napelton has won my future car buying business. I will tell my family and friends to try Napleton for their next car purchase. More
by Jim Flynn
Employees Worked With
Michael Rodriguez
May 07, 2026
Great customer service. Alway get in and out fast. Explain any questions I ask. Jacob was an excellent service advisor. This is why I like this dealership. Alway get in and out fast. Explain any questions I ask. Jacob was an excellent service advisor. This is why I like this dealership. More
by claudia.harris51
Employees Worked With
Jacob
May 06, 2026
The employees of Napelton Ford were welcoming, informative, helpful a d accommodating during our visit. I would recommend them to anyone shopping for a truck or automobile. informative, helpful a d accommodating during our visit. I would recommend them to anyone shopping for a truck or automobile. More
by espo53bigsoxfan
May 06, 2026
I arrived on time and I was surprised how fast the service was done on my truck! I appreciated the well done service on my truck! service was done on my truck! I appreciated the well done service on my truck! More
by jamoreno915c
Employees Worked With
May 06, 2026
They reached out to proactively schedule my recall repair and completed another one that popped up when they were finished. and completed another one that popped up when they were finished. More
by mrsahyee
Employees Worked With
May 05, 2026
Professional, transparent and honest. Needed to get my car back quick and the work was completed in fast and efficient. Needed to get my car back quick and the work was completed in fast and efficient. More
by lmoore871
Employees Worked With
May 03, 2026
This was the greatest experience of purchasing a car I’ve ever had! We worked with Mario and we’ll be back! Thanks Mario! ever had! We worked with Mario and we’ll be back! Thanks Mario! More
by akmacar
Employees Worked With
May 03, 2026
Very nice dealership! Service was fast and the service writers were very friendly and helped with any questions! Service was fast and the service writers were very friendly and helped with any questions! More
by CoolioSwanson
May 03, 2026
I was greeted at my appointment time on time. I was offered a cup of coffee while I waited for my service. The job was well done! I was offered a cup of coffee while I waited for my service. The job was well done! More
by Mchavos
Employees Worked With
May 02, 2026
Very nice people great service Tim was a very nice man very helpful and polite very helpful and polite More
by kimgrant72
Employees Worked With
