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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,929 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,929 reviews
April 28, 2026
Great customer service! Bill is very personable and greeted me by name. Went above and beyond to check the terms of my maintenance package. Clearly and promptly communicate Bill is very personable and greeted me by name. Went above and beyond to check the terms of my maintenance package. Clearly and promptly communicated repairs. Great service. More
by jessica.bonifaci
Employees Worked With
April 27, 2026
The Service Department was very knowledgeable and Professional.I was very Satisfied with the Service I received and would recommend them. Bill Parks is Awesome!! Professional.I was very Satisfied with the Service I received and would recommend them. Bill Parks is Awesome!! More
by Kaywb1
Employees Worked With
April 27, 2026
The team at napleton did a great job helping us get a part we needed for the used truck we bought. part we needed for the used truck we bought. More
by JonRoth
April 27, 2026
Good service! Excellent service friendly people Good location Excellent cars. Prices are good excellent setvice. Excellent service friendly people Good location Excellent cars. Prices are good excellent setvice. More
by donaldtlr427?
Employees Worked With
April 25, 2026
Always very happy with the service and assistance here. The staff is knowledgeable and very friendly The staff is knowledgeable and very friendly More
by azib9
Employees Worked With
April 24, 2026
I had an amazing experience with Napelton Ford of Oak Lawn. Special thanks to Nicolas for going above and beyond. His coworkers also were amazing in helping as well. Top tier service. Lawn. Special thanks to Nicolas for going above and beyond. His coworkers also were amazing in helping as well. Top tier service. More
by Mrbrown
Employees Worked With
Other Employees :
Nicolas Aggelopoulos
April 23, 2026
I like to thank Me Jake Pierson, for the excellent advice , and all his recommendations , very honest and kind person! , and all his recommendations , very honest and kind person! More
by Juanpaul4850
Employees Worked With
April 22, 2026
Took my car in for the works oil change, tire rotation. Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a Jake Pierson was my Service Advisor, he was very friendly and helpful. He called me after they started working on my car to let me know there were a couple of recalls that would be taken care of and let me know when it was finished. I had great service and highly recommend Napleton Ford. More
by josharleyride
Employees Worked With
April 19, 2026
We had a very good experience at Napleton Ford of Oak Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job f Lawn. I brought in my truck for service and had a pleasant experience. Tim Harris was our service advisor. Tim and his service team did a great job from the initial drop off all the way to your truck being ready. Great service and communication. More
by Josevillarruel
Employees Worked With
April 19, 2026
Quick and fast service with great customer service. Very thankful they got me in on the same day. Very thankful they got me in on the same day. More
by ajuarez
Employees Worked With
