Napleton Ford of Oak Lawn

Car was in for several recalls, was met by Bill Parks in the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise the service department and he explained the entire process. Work was done and completed, was completely satisfied with Bill and his service expertise. More

Happy with the good quality work perform on my truck glad to be part of ford motor company! to be part of ford motor company! More

I’ve been a customer since it was HAWK FORD & I’ve been EXTREMELY pleased w/ the services & some of the EMPLOYEES throughout the years. There has been a lot of changes, but there are still GREAT EMPLOYEES EXTREMELY pleased w/ the services & some of the EMPLOYEES throughout the years. There has been a lot of changes, but there are still GREAT EMPLOYEES that put forth & effort to make sure that your business is APPRECIATED. More

Service was fast and efficient. My service advisor Tim H. did a great job keeping me informed and communicating with me. My service advisor Tim H. did a great job keeping me informed and communicating with me. More

The staff have always been attentive, pay attention to what I say and professional. Also dog friendly. what I say and professional. Also dog friendly. More

Dealer was professional. I was able to get my car towed and was ready to go the following day. I was able to get my car towed and was ready to go the following day. More

I had a great experience working with Bill. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain everything, made sure all my He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain everything, made sure all my questions were answered, and went above and beyond to ensure I felt confident and supported. His professionalism and positive attitude really stood out, and it made a big difference in my overall experience. I truly appreciate his assistance and would highly recommend him to anyone in need of support. More

Mitchell Maryfield provides phenomenal customer service with care and attention that makes the buying process very easy. with care and attention that makes the buying process very easy. More

We lost our ford escape in a fire so we bought a 2026 Escape as we have had no problems with the other 2 escapes we have had.. Every thing is bigger and better. We love it. Escape as we have had no problems with the other 2 escapes we have had.. Every thing is bigger and better. We love it. More

The staff is friendly and informative and they do quick work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago work. My only complaint is that the price has jumped 40% since my last visit about 3 months ago More