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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
4,145 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 4,145 reviews

August 19, 2026

My service technician was very attentive, kind, and he explained everything in detail, even showing me the parts yhat needed attention. I will definitely return to their service department. More

by cdavis1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2026

They were fast and did a very good job on my truck. Would recommend getting serviced here.. More

by melomartinez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Aggelopoulos
August 18, 2026

Tim is polite and explains clearly. everything . The service was Fast and good thank you More

by rosalina_maya
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
August 18, 2026

Easy to look at cars very friendly people made the experience of buying a car exciting More

by damianzermeno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munson
August 18, 2026

Bill is very professional and easy to work with. I am glad he is my service advisor. More

by Xaver Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2026

Tim Harris was excellent in communicating what needed to be serviced on our car he was friendly, efficient and professional he was great to work with! More

by CC Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
August 16, 2026

Outstanding customer service. Treated with respect. Great communication. Was very impressed. Keep up the great work More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Serratore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Aggelopoulos
August 16, 2026

Great service department Tim helped us out with our issues and resolved all of the problems. More

by gbrian06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
August 15, 2026

The service writers are doing a great job. They're professional and thorough. Bring back quick lane and more mechanics. More

by brokenbonesrn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Harris, Nick Aggelopoulos
August 14, 2026

The nice person that took care of me was very friendly, helpful, pleasant and polite. More

by richjer2911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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