Napleton Ford of Oak Lawn

Everyone is always friendly. The service advisor text you and let you know if you need anything to text them with any qyestions and concerns. The dealership is always clean . you and let you know if you need anything to text them with any qyestions and concerns. The dealership is always clean . More

Recall My explorer had a recall to do. so I dropped it off a day earlier so if they can work on it early they can. they completed it quickly and I was able t My explorer had a recall to do. so I dropped it off a day earlier so if they can work on it early they can. they completed it quickly and I was able to pick it up early. the process was painless. More

Excellent and efficient service. Tod Maca in the service department provided excellent service. I tried the automated check in kiosk which did not work. Tod wound up checking me in. Great experience. department provided excellent service. I tried the automated check in kiosk which did not work. Tod wound up checking me in. Great experience. More

I always have the best service and support with Joe. The process was seamless and we love our new Ford Escape! Thank you so much! process was seamless and we love our new Ford Escape! Thank you so much! More

Honest and fair. Salesman was not pushy. They had the vehicle I was looking for . Good discount on pricing. Would recommend to friends and family members vehicle I was looking for . Good discount on pricing. Would recommend to friends and family members More

Very friendly and great service. They were very helpful and I usually never have a problem when I come in for an oil change. Also very informative. and I usually never have a problem when I come in for an oil change. Also very informative. More

I have been with this dealership over twenty years and have had positive experience in all of those years. I hope to continue a positive experience have had positive experience in all of those years. I hope to continue a positive experience More

Great service on timeGreat communication between service Great service on time Great communication between service an myself Professional crew Explained my report was very pleased with clean service depar Great service on time Great communication between service an myself Professional crew Explained my report was very pleased with clean service department would recommend to anyone More

Thanks for helping me out Paul. When my truck break down again I would come back and I will send some of my friends to ford. again I would come back and I will send some of my friends to ford. More

Fast and courteous service. Everything was explained to me in full. My car was repaired before the time frame that was given. Paul was courteous and professional! me in full. My car was repaired before the time frame that was given. Paul was courteous and professional! More