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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
September 14, 2020
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again. the employees were friendly and willing to help with whichever questions I had. 10/10 would come again. More
by Patryk
Employees Worked With
Other Employees :
Mark Gorokhovsky, Antony Garcia, Anthony Gandara, Mike Hopkins, Dave Brearley, James Benck
September 11, 2020
Everything was great. Amber was outstanding. The experience was great as it always is. Professional, fast and thorough. I recommend them to everyone. Great work. experience was great as it always is. Professional, fast and thorough. I recommend them to everyone. Great work. More
by Pablo
Employees Worked With
Amber
September 11, 2020
I told the service representative that my front light doesn’t work I asked if they have the same part at their location. I waited 2 hours to find out they don’t and got rescheduled for different day. Who doesn’t work I asked if they have the same part at their location. I waited 2 hours to find out they don’t and got rescheduled for different day. Who does that More
by KUBA.MAJ
Employees Worked With
Eva service advisor
September 11, 2020
This is my second F-150 that I purchased from Hawk Ford I never have any problems with the service or express service departments. People are always easy to work with never have any problems with the service or express service departments. People are always easy to work with More
by KIPAKUL
Employees Worked With
James Benck
September 11, 2020
Trading in my old car couldn't have been easier. This is my 5th car from Hawk and I'll always continue to come back here! I also don't trust anyone else with the mantainance of my car. Thank you guys! my 5th car from Hawk and I'll always continue to come back here! I also don't trust anyone else with the mantainance of my car. Thank you guys! More
by cecilymarie90
Employees Worked With
Anthony Gandara
September 07, 2020
I had a very good experience working with the quick lane crew. Great job! I appreciate you listening to the issue I was having and making the repair. Thank you crew. Great job! I appreciate you listening to the issue I was having and making the repair. Thank you More
by FERGUSON
Employees Worked With
James Benck
September 07, 2020
I needed an oil change and tire rotation. They got me in and out relatively fast. They also went over and explained the service they performed. All this at competitive price. I take all my vehicles here. and out relatively fast. They also went over and explained the service they performed. All this at competitive price. I take all my vehicles here. More
by OOklathemok
Employees Worked With
James Benck
September 05, 2020
My vehicle was at the shop for two days. The service rep was professional as usual. However, the new woman working the service-counter around 4pm could use a lesson on customer service and etiquette. Not a was professional as usual. However, the new woman working the service-counter around 4pm could use a lesson on customer service and etiquette. Not a good listener. More
by V
Employees Worked With
James Benck
