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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,082 reviews
October 02, 2026
Quick , honest service. I was able to buy the vehicle I wanted within 2 hours. Thanks to Nick and Luke that worked together as a team to ensure a smooth purchase experience I was able to buy the vehicle I wanted within 2 hours. Thanks to Nick and Luke that worked together as a team to ensure a smooth purchase experience. Thanks for your help. More
by cschultzboating
October 02, 2026
Service department is the best. They keep you updated , work is done correctly every time I’ve been there. They keep you updated , work is done correctly every time I’ve been there. More
by Rutkowski92
Employees Worked With
October 01, 2026
Bill in the service department really advocated for my situation work my warranty company and really helped me out. Would recommend going to see Bill if you need assistance in navigating a service issue. situation work my warranty company and really helped me out. Would recommend going to see Bill if you need assistance in navigating a service issue. More
by SM
Employees Worked With
October 01, 2026
They are professional and they did a great job took care of my car thank you of my car thank you More
by jrmarrero59
Employees Worked With
October 01, 2026
VVM I was very pleased with the communication and efficiency of service. It was an old recall and it was done quickly and they checked over my cars condition. efficiency of service. It was an old recall and it was done quickly and they checked over my cars condition. More
by Unclefetz
Employees Worked With
October 01, 2026
I love this dealership! They’re always very professional, helpful, and friendly! I will continue to keep going there for service! Bill always make me feel welcomed and we al They’re always very professional, helpful, and friendly! I will continue to keep going there for service! Bill always make me feel welcomed and we always exchange jokes. He’s the absolute best! More
by mzpitts1
Employees Worked With
October 01, 2026
Great customer service. I love bringing my vehicle there. Had to get a oil change I love bringing my vehicle there. Had to get a oil change More
by arthurhamilton5855
Employees Worked With
October 01, 2026
Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service experience. Also recommend him highly. Dealing with both of these gentlemen will insure a very positive visit! More
by Steve natzke
Employees Worked With
Other Employees :
Brian herrera
October 01, 2026
Mikey was a great salesman. Really found exactly what I was looking for and I got a great deal! Mark in finance was super helpful too. Really found exactly what I was looking for and I got a great deal! Mark in finance was super helpful too. More
by Grkniki23
October 01, 2026
Excellent service from the customer service agent. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. More
by Tsmitty47
Employees Worked With
