Napleton Ford of Oak Lawn

Simple oil change. Specifically asked if they top off fluids. Told yes. Came home only to see that they completely ignored filling the windshield washer reservoir. W Specifically asked if they top off fluids. Told yes. Came home only to see that they completely ignored filling the windshield washer reservoir. Will not return here. Very dissatisfied with both quality of service and pricing. This is a perfect example as to why the public has a hard time trusting the car industry. More

Thank you for such great service to my vehicle. . I’ve never had any problems with my oil changes.. thank you!! . I’ve never had any problems with my oil changes.. thank you!! More

The Ford Oak Lawn group were all great. No pushy sales people, just looking to put you in the right vehicle at the best price. Clean space and kind employees. No pushy sales people, just looking to put you in the right vehicle at the best price. Clean space and kind employees. More

Bill answered every call and every question. He was helpful with dealing with the warranty company. He was helpful with dealing with the warranty company. More

My first visit to this dealership was truly impressive from the moment I arrived at the service line. Within just three minutes, I was warmly welcomed by Sales Consultant Mario Komenda. Although I had sch from the moment I arrived at the service line. Within just three minutes, I was warmly welcomed by Sales Consultant Mario Komenda. Although I had scheduled my appointment online, he couldn't locate any record of it, but he reassured me not to worry. He quickly took my information, outlined my service options, and after finalizing my order, accompanied me to the waiting room, which was not only clean but also very inviting. Before long, Mario came in to discuss the findings about my car and thanked me for my visit. I left Napleton Ford feeling valued and appreciated, and my experience was far beyond what I had anticipated. I will definitely return for my future needs! More

They worked so hard for me to get me what I wanted! I appreciate it! I appreciate it! More

My vehicle died on my after only 8 years of purchasing it, The dealership not only got me into a nice vehicle with low miles, they took care of the vehicle that died on me as well. it, The dealership not only got me into a nice vehicle with low miles, they took care of the vehicle that died on me as well. More

Everyone was very good and kind and nice and took very good care of me good care of me More

Mario was great in communicating on what needed to be done with my car, the estimates and how long it would take. Very helpful. Thank you! Ginger done with my car, the estimates and how long it would take. Very helpful. Thank you! Ginger More

Normally, excellent. My last two appointments were less helpful; I received misding or incorrect parts. My last two appointments were less helpful; I received misding or incorrect parts. More