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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.4
2,583 Reviews

2,583 Reviews of Napleton Ford of Oak Lawn - Service Center

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August 29, 2025

Napleton Ford is always so helpful and puts their customers first! Never have to wait long to be helped! More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The whole service staff is very courteous and knowledgeable. Kathy, Tim and Tommy were all involved in helping me. More

by kennytwadell
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy
August 26, 2025

The service department has a quick check-in process. And, the shuttle service exceeded my expectations. More

by Rob_Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

The Service Advisor, Tim Harris was professional, patient, helpful, and friendly. Tim kept me up-to-date while my car was being serviced. I have never had a problem with your dealership. More

by Cookie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Service was outstanding! Dave greeted me as soon as I pulled into the building. He explained everything to me and provided outstanding customer service. More

by bigmlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
August 26, 2025

Bill Parks made my appointment, met me yesterday, and had me on the way home in about one hour. Excellent service all around. More

by K-Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Had a good visit with the service department. Writer David was very kind and professional. More

by reyesphilthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
August 23, 2025

Napleton Ford of Oak Lawn took great care of me today for my service appointment! More

by Sjoconnell2734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Good service. Great staff. Courteous and informative. Great service overall. Good for the community. Thank you! More

by reyesphilthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.