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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.3
2,523 Reviews

2,523 Reviews of Napleton Ford of Oak Lawn - Service Center

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July 21, 2025

He got me in quick get me out quick and car look pretty good afterwards no real issues, but I hate it when I know for put a seat back where I find it More

by mdg909900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 21, 2025

They are very professional and when it comes to Ford vehicles, they are experts. They truly care about their customers and always provide options that are best for you. More

by michaellevy106
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 21, 2025

They were very. Professional, knowledgeable and worked in a timely manner. Service Person was gave great Customer Service. More

by Kaywb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
July 21, 2025

Very good service and they answer all my questions and they are very helpful person More

by Fllamas 58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 20, 2025

Even though the establishment is short staffed. The person handling my check-in was courteous and pleasant. More

by Javy G.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad with names sorry
July 20, 2025

Even though the establishment is short staffed. The person handling my check-in was courteous and pleasant. More

by Javy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad with names sorry
July 20, 2025

Simply the best dealership. The culture is Uber polite and attentive. Customer service was an example of best practces. An environment that you look forward to visiting. More

by Shelleywilliams5741
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, j, Victoria, Dan,
July 20, 2025

The attendant took time to explain to me the questions I had about the procedures. More

by Sandy3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
July 19, 2025

We showed up for our appointment and they took us immediately offered us refreshments very clean place people are very courteous service was quick and Dave from the service department answered every More

by cantubro47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave I don't know his last name
July 17, 2025

I'm always satisfied with my visits ☺️ everyone is always so pleasant and kind and I'm happy to remain a loyal customer 😊 More

by meandu272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave