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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.5
2,625 Reviews

2,625 Reviews of Napleton Ford of Oak Lawn - Service Center

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September 26, 2025

In for warranty work. Dave my service writer handled a couple of issues with ease. Very pleased! More

by Foundryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave service writer
September 24, 2025

Great job keeping me updated regarding my vehicle and very customer service oriented. Was in and out quickly. More

by Kuyps4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

It was good experience everyone was helpful with getting me in and out in a timely manner More

by Russell.mikhail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Fast, informative, and great service. I always leave with my issues fixed! Thanks Napleton Ford! More

by AJR92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Had unexpected events but managed to work through effectively. Unsure if it matters to have appointments when others got serviced prior to my scheduled appointment More

by Joe the plumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Sales person very nice and helpful he’s trying to get all the little things taken care of More

by Docmgm
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

I worked with Tim, he was fantastic. Quick service, completed properly, I’m happy and I am going to return because I trust this place and these people. More

by Nicholasseminary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

I recommend this dealer as they are reliable and communicative with any questions or issues you have. I will always return to this dealer for future service work. Tim and Dave are great and supporti More

by America1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
September 20, 2025

Best service department I’ve ever been to! Dave was so kind and efficient and never made me feel dumb for not understanding something. He always kept me informed and responded promptly. More

by Rachee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave (service department)
September 18, 2025

I have been coming to this location for years the people are knowledgeable efficient and kind More

by Rhj100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave