Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,463 Reviews of Napleton Ford of Oak Lawn - Service Center
Over scheduled customers I waited 2 hours for oil change. This was the 2nd time. Service manager was apologetic for the wait and gave me a discount They need more service techs working on vehicles. . This was the 2nd time. Service manager was apologetic for the wait and gave me a discount They need more service techs working on vehicles. . More
Tom was able to get my car right in for an oil change. It was done quickly. I had a family emergency and it was ready to go. I will definitely be recommending Napleton to friends and family for needed c It was done quickly. I had a family emergency and it was ready to go. I will definitely be recommending Napleton to friends and family for needed car services. More
The service was very professional and proficient. However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assur However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assured me it was okay, but didn't. More
Tim Harris provided excellent service as my Service Advisor. I highly recommend working with him to accomplish your repair needs. Excellent customer service! Advisor. I highly recommend working with him to accomplish your repair needs. Excellent customer service! More