In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff.
The Napleton family
Stacey was just a delight to work with and i hope everyone reading this goes and sees Stacey. She knows her stuff and knows how to make a car buying process go smoothly. If you work with anyone at this dealership, go see Stacey!
My experience at Napleton was great I called in to ask about a vehicle and the young lady, I believe her name was Yahaira. She is such a great young lady she helped me and answered all my questions! Ver polite and patient.
I came in to have my car worked on, the saleman Earnest came up to me and said we want your car. Then I walked out with a new car, Earnest didn't rush or pushed me to buy he was knowledgeable in his job he worked hard for me. Earnest made me feel comfortable not rushed to buy. Matter of fact I taded in my 2010 CRV EX and came out with and 2018 CRV EX with more features great job Earnest.