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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
April 02, 2024
Todd Ballard was excellent. There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over t There is some confusion between Napletons Auto Park and Napleton Toyota. They are located at the same place; I had scheduled my appointment over the phone, calling the wrong one. The phone operator was not very good. In the end Todd did sn excellent job. More
by Jpda
March 29, 2024
Prompt, delivered as promised, professional. Roger kept me informed via text which I appreciated very much. Roger kept me informed via text which I appreciated very much. More
by bjdavis418
Employees Worked With
March 28, 2024
Wish you had a better prepaid maintenance plan. Don't require 15 words blah blah Don't require 15 words blah blah More
by amytty1950
Employees Worked With
March 28, 2024
Nice dealership. Straight to business, does not try to force you with unwanted items or add-ons. Straight to business, does not try to force you with unwanted items or add-ons. More
by Francis
Employees Worked With
March 27, 2024
One can never go wrong with Nick Rice. He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! He is very professional, friendly and gets to solve issues with my vehicles. He’s an asset to Napleton’s! More
by mangoeck29
Employees Worked With
March 27, 2024
Meet all expectations Car was done ahead of time Todd did a great job keeping me updated did a great job keeping me updated More
by D
Employees Worked With
March 26, 2024
Todd was super nice and made sure to keep me up to date throughout the whole maintenance. I felt very comfortable and accommodated for. throughout the whole maintenance. I felt very comfortable and accommodated for. More
by Cisneyhanna
Employees Worked With
March 26, 2024
Bad news delivered in a kind way, effort above and beyond to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! to find a way to reduce cost. Friendly and cheerful greetings aratll levels. Best of all, i can drive again! More
by danfreemanca@gmail.com
Employees Worked With
