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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
March 26, 2024
Nick Rice was very helpful and even though he didn’t get notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. notice o f my appointment I think I must have called too late , he had no problem getting me in. He was helpful with his texts notifying me of the. Work that was being done. They got my car done sooner than I thought and at a price I was happy with. More
by jc Bru
Employees Worked With
March 26, 2024
Nick Rice was friendly and helpful throughout my vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very vehicle's service. He clearly explained the plan for the day's service, updated me throughout, and made sure any questions I had were answered. Very appreciated! More
by kariley2016
Employees Worked With
March 26, 2024
Roger and Todd in the service department were very helpful both on the phone and in person. helpful both on the phone and in person. More
by Mp
Employees Worked With
March 26, 2024
Great dealership! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! Todd is professional and personable! Great maintenance deals come up now and then! Will definitely buy from them again and service there too!! More
by sloandog67
Employees Worked With
Todd
March 25, 2024
The staff are very helpful and wonderful. I always have a great experience when I arrive I always have a great experience when I arrive More
by Cristina
Employees Worked With
March 25, 2024
I appreciated the ease in scheduling my first appointment online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti wa online and once I got there all of the attention from entering the service area to end of the appointment was great. My service advisor Roger Viti was a pleasure to meet and work with. My service was completed to my satisfaction. I will continue working with Napleton’s as needed. More
by celeste73
Employees Worked With
March 25, 2024
He was really nice and explained well about my brakes issues and was very respectful with me and my toddler daughter! issues and was very respectful with me and my toddler daughter! More
by albertabriones99
Employees Worked With
March 24, 2024
This is the second time we have worked with Jamal Berry and had a great experience. Jamal was efficient, fair, and very friendly. Would highly recommend. and had a great experience. Jamal was efficient, fair, and very friendly. Would highly recommend. More
by rmp222003
Employees Worked With
March 23, 2024
I have been getting my vehicle serviced at Napleton’s (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good com (and its predecessors) for 25 years. Nick Rice is the service agent that I request because he is attentive to my questions, efficient, and a good communicator. I trust Nick’s opinion and I know he wants to build a relationship so I will return. More
by Jean
Employees Worked With
March 22, 2024
They are always pleasant to talk to, explain what is needed, the shuttle service is a big plus needed, the shuttle service is a big plus More
by Taco
Employees Worked With
