Napleton’s Kia of Elmhurst

This was a very impressive dealership. I had the pleasure to work with Kyle. I did not buy or lease a car from him this time. But I definitely will within the next few weeks. If anyone needs a new car, I wou to work with Kyle. I did not buy or lease a car from him this time. But I definitely will within the next few weeks. If anyone needs a new car, I would 100% come here and ask for Kyle! More

Kyle made it a super easy experience coming into the dealership today, great sales associate! He made the decision process very simply and it was a very straight forward experience. dealership today, great sales associate! He made the decision process very simply and it was a very straight forward experience. More

We had Angela help me get a new car and she did a great job! We told her what we wanted and what we could afford. She made it happen for me! For a first timer a dealership it was a really nice experience a job! We told her what we wanted and what we could afford. She made it happen for me! For a first timer a dealership it was a really nice experience and she helped us out a lot. More

Andre Jr. and Kyle were both great to work with! I received a great price on the car and they were very quick and efficient with the purchase! received a great price on the car and they were very quick and efficient with the purchase! More

Awesome experience from beginning til end. Marcell my sales person was excellent.. He was very informative, knowledgeable, and professional. He showed true concerns about what I wanted and aimed to pleas sales person was excellent.. He was very informative, knowledgeable, and professional. He showed true concerns about what I wanted and aimed to please…. Expectations meet. friendly group of people. -Happy,Satisfied Customer 😍 More

Andre and Cameron were so easy to work with and very accommodating. If I need to buy another car in the future I would visit them again. 5 stars!!! accommodating. If I need to buy another car in the future I would visit them again. 5 stars!!! More

They have a nice showroom and cars ! Jesus Cervantes is the guy to go to he helped me and my wife get the best deal. the guy to go to he helped me and my wife get the best deal. More

Took my 2020 car here today and what reassurance or help do you get with your warranty? Very little. My steering wheel recently started making noise and they wanted to charge me 155 diagnostic to turn the s do you get with your warranty? Very little. My steering wheel recently started making noise and they wanted to charge me 155 diagnostic to turn the steering wheel and confirm if its a normal noise or not. I cant believe someone cant take 5 seconds and do this for me without a fee. Needless to say i wasnt risking 155 fee for a warranty job if it wasnt normal and declined. More

Don't buy a car from this dealership. Worst staff in every department...sales, service, management, etc. Noone here knows what Customer Service means. They honestly don't care about their customers. I b every department...sales, service, management, etc. Noone here knows what Customer Service means. They honestly don't care about their customers. I bought a car almost 2 months ago from this dealership and regret it. Worst car experience of my life. Nothing but lies and issues. And no communication or follow up from anyone. The GM doesn't return calls either. Entire staff is incapable of doing their jobs. Buy your car somewhere else. This place is a joke!!! More

Everyone we worked with was amazing! We actually had a nice time buying a car. Andre was personable, helpful and professional! nice time buying a car. Andre was personable, helpful and professional! More