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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

July 31, 2021

Luis Garcia is great at communicating the good and not so good as a service advisor,Bryan Tabladillo appears overwhelmed with the volume of traffic. More

by classatransportation
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andre Jennings
Aug 18, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2021

Andre at Ed Napleton Kia was amazing! He made the car buying process easy and effortless. He took great care of us. Thank you so much! More

by Jstadick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Aug 13, 2021 -

Napleton’s Kia of Elmhurst responded

Jstadick, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/KIa 630-782-9300 marta.nilles@napleton.com

July 27, 2021

Andre Sr & Andre Jr were very helpful worked in a timely manner and got everything done for my new vehicle I am very satisfied I highly recommend them to everyone. They also made sure I walked off the lot w More

by Jamariahenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Sr , Andre Jr
July 27, 2021

Andre Jr And Andre Sr were very helpful they got me in a new 2022 Kia stinger in a timely manner. They made sure my vehicle was clean, gassed and helped me get insurance before driving off the lot. I enjoye More

by Shameka.henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Sr & Andre Jr
July 24, 2021

It was an absolute pleasure to work and do business with this dealership. Absolutely went above and beyond to make sure I was satisfied with my cases and situations. When we ran into a snag they made sure t More

by Mcgiggles014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thadeous Johnson, Monica Jucan
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

Mcgiggles014, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/Kia 630-782-9300 marta.nilles@napleton.com

July 24, 2021

Andre Sr. Andre JR., and Malika made my car buying experience really good! I came in just looking then Boom 💥 I’m leaving with a brand new car! I really appreciate them so much! These guys are your g More

by Lashonnajones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malika and Andre Sr and Andre JR
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2021

Andre Sr. Is The Best. He Helped Me Get My First Car!! By Far, The Best Dealership I’ve Ever Been Too. Very Friendly and Awesome Service. More

by msmorrow82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2021

Andre Jennings Sr. And Andre Jennings Jr. were hands down the best people to work with. This is my first Kia I’ve purchased and I would definitely buy a car again from these gentlemen. I drove 2 hours to thi More

by DiNozzo07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

Dinozzo07, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/Kia 630-782-9300 marta.nilles@napleton.com

July 21, 2021

I bought my car from Napleton Kia Elmhurst. I had the best experience with the managers and I will definitely come back for my next car. Thank you to all that made my experience easy! More

by jacksonkristine53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Jul 24, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 18, 2021

Andre was great with communication and determined to get me in the car that I wanted. Very energetic and willing to make sure the numbers was good. More

by mreedy
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jul 18, 2021 -

mreedy responded

Excellent customer service

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