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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.0
1,083 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,083 Reviews of Napleton’s Kia of Elmhurst

July 24, 2021

It was an absolute pleasure to work and do business with this dealership. Absolutely went above and beyond to make sure I was satisfied with my cases and situations. When we ran into a snag they made sure t More

by Mcgiggles014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thadeous Johnson, Monica Jucan
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

Mcgiggles014, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/Kia 630-782-9300 marta.nilles@napleton.com

July 24, 2021

Andre Sr. Andre JR., and Malika made my car buying experience really good! I came in just looking then Boom 💥 I’m leaving with a brand new car! I really appreciate them so much! These guys are your g More

by Lashonnajones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malika and Andre Sr and Andre JR
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2021

Andre Sr. Is The Best. He Helped Me Get My First Car!! By Far, The Best Dealership I’ve Ever Been Too. Very Friendly and Awesome Service. More

by msmorrow82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

July 23, 2021

Andre Jennings Sr. And Andre Jennings Jr. were hands down the best people to work with. This is my first Kia I’ve purchased and I would definitely buy a car again from these gentlemen. I drove 2 hours to thi More

by DiNozzo07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr.
Jul 26, 2021 -

Napleton’s Kia of Elmhurst responded

Dinozzo07, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/Kia 630-782-9300 marta.nilles@napleton.com

July 21, 2021

I bought my car from Napleton Kia Elmhurst. I had the best experience with the managers and I will definitely come back for my next car. Thank you to all that made my experience easy! More

by jacksonkristine53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Jul 24, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 18, 2021

Andre was great with communication and determined to get me in the car that I wanted. Very energetic and willing to make sure the numbers was good. More

by mreedy
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jul 18, 2021 -

mreedy responded

Excellent customer service

July 17, 2021

My sales guy was very determine to get me in my car that I wanted. He was patient and willing to do great business. Definitely will recommend him to friends and family. More

by Wbuels93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Jul 18, 2021 -

Napleton’s Kia of Elmhurst responded

Thank you for sharing! We are glad to hear Andre worked hard to get you the vehicle you wanted. We greatly appreciate you choosing Ed Napleton's Kia and we look forward to seeing you in the future. Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

July 09, 2021

The salesman was not overtly pushy, listened to our needs and made sure we understood what we were buying. Jeff was great! And was able to keep our time in the dealership under our budgeted time More

by felix5michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 13, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear Jeff took such great care of you, Felix5michelle! We hope we can continue to be of service to you down the road! Regards, Disa DeGrazia Customer Relation Manager Ed Napleton's Acura/Kia 630 782 9300 x2339 630 296 5096 disa.degrazia@napleton.com

July 05, 2021

Thanks to Thaddeus Johnson for helping me get the car I wanted for the price I wanted! I'm happy to be his very first sale! More

by haleyberry1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Johnson
Jul 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2021

Andre Jr was a pleasure to work with. He made the terrible experience of buying a car, tolerable and not miserable. He was understanding of the finicial component and was not pushy at all. I would re More

by hayslettek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Jul 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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