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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.2
1,077 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,077 Reviews of Napleton’s Kia of Elmhurst

June 05, 2021

I just made my 6th car purchase from the same guys! Again, they are the best, will do their best to make you the great deal. Ask for Anes and Miki! More

by Mladen Lajic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Mladen, thank you for your positive review. We're glad to hear that you found Anes and Miki in our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

May 30, 2021

Very friendly and helpful staff all around. Austin was extremely helpful and was a huge reason we walked away with a vehicle. Overall a great experience. More

by Austin L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

May 29, 2021

A great deal offered on a great car by Andre Jennings. Very helpful on all questions. A beautiful Kia SOLD. Appreciate all the help today! More

by Annelapaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings, Andre JR
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

Annelapaglia, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

May 29, 2021

Excellent customer service. Fast and friendly service. Thorough and understanding. Purchased a used but like new vehicle as posted. Staff knows about their vehicles. Inspirational experience. More

by Matt Douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at Ed Napleton's Kia of Elmhurst. Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

May 25, 2021

Awesome job! he helped me pick the right car for my family! I left with a very Happy smile. Thanks Kia for your awesome employee and customer service. More

by Kareema pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
May 26, 2021 -

Napleton’s Kia of Elmhurst responded

We're glad to hear Andre took such great care of you, Kareema Pugh! We hope we can continue to be of service to you down the road! Regards Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 782 9300 x2339 630 296 5096 disa.degrazia@napleton.com

May 21, 2021

Working with Jeff was as good as it gets. Nice guy, no nonsense and he was attentive to my wants and needs. Would recommend him and Napleton Kia in Elmhurst. Great experience! More

by ericjsantiago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in sales.
May 25, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 19, 2021

Mike was a great salesman very straight forward and honest not pushy and overall very friendly and knows the vehicles at the dealership very well More

by ashbacher104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miranda , Monica Jucan
May 25, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2021

Andre (senior) was awesome! He made my experience as a first time buyer an incredible one. He was very helpful and accommodating to all of my requests. Thanks Kia Elmhurst and Andre! More

by Sussie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
May 12, 2021 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Sussie! It is great to hear Andre was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 630-296-5096 marta.nilles@napleton.com

May 08, 2021

Andre Sr. And Andre Jr. Were very professional and helpful getting me into my new vehicle. Thank you so much. You made the experience easy as can be More

by ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre jennings sr. Andre Jennings jr., Monica Jucan
May 09, 2021 -

Napleton’s Kia of Elmhurst responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2021

Andre went the extra mile to help us get into the Car we had driven an hour away to get to! We are Very thankful!! More

by kristinlwilliams5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
May 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you for choosing Ed Napleton's Kia of Elmhurst!

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