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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.0
1,083 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,083 Reviews of Napleton’s Kia of Elmhurst

July 03, 2021

Large selection to choose from. They worked with us to find a price that fit our budget! Andre Jr worked hard to get us the best deal and we can’t thank him enough! More

by Seth B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Jul 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Seth, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2021

Andre Jr. was great! He was very efficient and made sure I got the best deal possible! Very nice people! More

by Corine1243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jr
Jun 27, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2021

Jeff Silverman was highly professional and personable, walking us through the entire purchasing process. For me, buying a new car is a stressful thing, but the stress levels went way down while working wi More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Silverman
Jun 21, 2021 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/Kia 630-782-9300 marta.nilles2napleton.com

June 12, 2021

It was a pleasure working with Andre Jennings, Sr. He took the time to help us find the perfect car for us. Until I wrote this review I had forgotten that I had visited this dealership in 2012 and was ve More

by sgamble
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Jennings, Sr.
Jun 14, 2021 -

Napleton’s Kia of Elmhurst responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff Andre was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2021

Great dealership! Thank you Anes for all your a help. We purchased a 2022 Kia Sportage and we got a great deal. If you are looking to purchase make sure you visit this dealership and ask for Anes More

by Amale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 07, 2021 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Amale! It is great to hear Anes was knowledgeable and pleasant to work with. We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

June 05, 2021

My wife and I just bought a car from this dealership. Such a nice experience! Miki and Anes were so helpful, they did a great job. 10/10 would recommend. Thank you guys! More

by Marko L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Marko, we're glad to hear you found our staff, Miki and Anes to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 05, 2021

I just made my 6th car purchase from the same guys! Again, they are the best, will do their best to make you the great deal. Ask for Anes and Miki! More

by Mladen Lajic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anes
Jun 07, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Mladen, thank you for your positive review. We're glad to hear that you found Anes and Miki in our team here at Ed Napleton's Kia of Elmhurst so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

May 30, 2021

Very friendly and helpful staff all around. Austin was extremely helpful and was a huge reason we walked away with a vehicle. Overall a great experience. More

by Austin L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

May 29, 2021

A great deal offered on a great car by Andre Jennings. Very helpful on all questions. A beautiful Kia SOLD. Appreciate all the help today! More

by Annelapaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings, Andre JR
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

Annelapaglia, we appreciate you choosing Ed Napleton's Kia of Elmhurst! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 296 5096 630 782 9300 x2339 disa.degrazia@napleton.com

May 29, 2021

Excellent customer service. Fast and friendly service. Thorough and understanding. Purchased a used but like new vehicle as posted. Staff knows about their vehicles. Inspirational experience. More

by Matt Douglas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
May 31, 2021 -

Napleton’s Kia of Elmhurst responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at Ed Napleton's Kia of Elmhurst. Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

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