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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,080 Reviews of Napleton’s Kia of Elmhurst
October 24, 2020
This was a great experience. Andre Jennings Sr. Took good care of us. We were very choicy and wanted the right car. However he worked with us to get tge right car and get a good deal on it. care of us. We were very choicy and wanted the right car. However he worked with us to get tge right car and get a good deal on it. More
by denisemitchell6278
Employees Worked With
Andre Jennings Sr.
October 22, 2020
Andre was a terrific salesman. Not too pushy while also honest. I was not very impressed with the internet marketing dept. but oh well. Once we got to the dealership we were taken care of. honest. I was not very impressed with the internet marketing dept. but oh well. Once we got to the dealership we were taken care of. More
by Vijay
Employees Worked With
Andre Jennings
October 22, 2020
Andre Jennings Sr was a great salesman to deal with. Their online pricing is misleading and unethical but Andre understood what was happening and went to bat for us. We got the car we came for at a reas Their online pricing is misleading and unethical but Andre understood what was happening and went to bat for us. We got the car we came for at a reasonable price. More
by abigailandvijay
Employees Worked With
Andre Jennings Sr.
October 14, 2020
Andre Sr was very helpful in my search for upgrading my Kia Sedona. He followed up regularly to make sure my service needs are being taken care of. I highly recommend him and would reach reach out to him f Kia Sedona. He followed up regularly to make sure my service needs are being taken care of. I highly recommend him and would reach reach out to him for my future needs. More
by AbdKhader
Employees Worked With
Andre Jennings Sr
October 13, 2020
I purchased my vehicle from Napleton Kia in Elmhurst in 2015 brand new. My engine started failing this year To clarify for everyone as of October 2020 my vehicle is with Kia because the engine was fai 2015 brand new. My engine started failing this year To clarify for everyone as of October 2020 my vehicle is with Kia because the engine was failing at about 77,000 miles even though I have 100,000 mile Warranty and a 10 year warranty as well. I’m still paying for the vehicle and Kia has denied my claim because my receipts didn’t have proof of mileage on them. We have tried to reach out to Kia several times they keep pushing our calls the way we are not getting a clear response and it’s been over a month since I’ve had a vehicle. They expect me to pay for my own rental now and I still have to pay for a vehicle that’s no longer in my possession it’s with them. I will never make the same mistake again to purchase from Kia because the lack of customer service has me in awe and even worse I wouldn’t have to depend on customer service if I could depend on quality of my vehicle. More
by Tina87
Employees Worked With
Sales
