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Napleton’s Kia of Elmhurst
Elmhurst, IL
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,080 Reviews of Napleton’s Kia of Elmhurst
October 11, 2020
Logan did a fantastic job. It was super easy to select the car that I wanted and there wasn't a lot of pressure to make the deal. Great experience overall the car that I wanted and there wasn't a lot of pressure to make the deal. Great experience overall More
by stephen.wright.ii
Employees Worked With
Logan
October 07, 2020
Your salesman engaged in fraudulent sales practices. You advertised a price on a Telluride and on own website and on CarGurus for several thousands below MSRP. Had to convince to honor that advertised price advertised a price on a Telluride and on own website and on CarGurus for several thousands below MSRP. Had to convince to honor that advertised price but then tried to convince us that we had to pay an additional $4900 because the vehicle was so popular - and all the dealerships are charging this amount - plus required us to pay for additional protection package for $1400. When we refused, he changed it to $899 administrative fee. Then changed for a third time to add $500 charge because the advertised price didn’t include rebate. Also told us that we could not get advertised financing rate - from your own website - because “that deal is not available on Tellurides.” Today, I noticed that the dealership changed the price on this car to the MSRP. It’s clear that this dealership did not want to sell us this car based on the advertised price. Worst car buying experience in my life. More
by clareconnolly3
Employees Worked With
Logan
October 05, 2020
He was very helpful and knowledgeable and he works with you. He has been working here a long time so he knows what he is talking about. Thank you Andre. U da man!! you. He has been working here a long time so he knows what he is talking about. Thank you Andre. U da man!! More
by Abel M
Employees Worked With
Andre Jennings Senior
October 03, 2020
I would like to thank Angel Olivas for being a great sale's employer. I appreciate him taking his time to go through the paper work about the new Kia 2020 Forte. sale's employer. I appreciate him taking his time to go through the paper work about the new Kia 2020 Forte. More
by mariaflores071
Employees Worked With
Monica Jucan, Nizar Assria
October 02, 2020
This place is a joke. There bait and switch kinda of dealer and these other so called reviews are really difficult to process. Since google already stated that this dealership is being reviewed for re dealer and these other so called reviews are really difficult to process. Since google already stated that this dealership is being reviewed for reviews coming from the same IP address. They change the price and refuse to show you numbers in writing. More
by Betin_1_2002
Employees Worked With
Wade
September 30, 2020
Andre Sr. was so amazing he is such a great person and his customer service skills are on point. Thank you for putting me in my 2021 Kia you are awesome. his customer service skills are on point. Thank you for putting me in my 2021 Kia you are awesome. More
by Jackie J
Employees Worked With
Andre Str.
September 29, 2020
It was an absolute treat to pull up at this dealership and meet Andre Jr. at the door. This young man was extremely knowledgeable, very patient and determined to get me in the vehicle of my choice. I rec and meet Andre Jr. at the door. This young man was extremely knowledgeable, very patient and determined to get me in the vehicle of my choice. I recommend this young man to anyone whose looking to a make a vehicle purchase. More
by MC
Employees Worked With
Andre Jr
September 26, 2020
Andre Sr. was awesome and extra helpful. He got my wife into her 1st 2020! He answered every question she had which was many with no problem. I definitely recommend Andre sr for future sells. Thanks guys f into her 1st 2020! He answered every question she had which was many with no problem. I definitely recommend Andre sr for future sells. Thanks guys for everything!!! More
by Willnson15
Employees Worked With
Andre Jennings Sr
September 26, 2020
Mr. Syed was very helpful and knowledgeable. Brought me around the lot and was able to test drive different vehicles. Working with Napleton Kia of Elmhurst was a very pleasant experience. around the lot and was able to test drive different vehicles. Working with Napleton Kia of Elmhurst was a very pleasant experience. More
by Christine@racconto.com
Employees Worked With
Ali Syed
