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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.7
1,038 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,038 Reviews of Napleton’s Kia of Elmhurst

March 10, 2020

Terrible sales tactics 14000 dollar car turned into a 18975 scam!!! Be careful folks. It couldn’t have been a worse sales experience. I spent 2 hours listening to straight xxxxxxxxx!!!! More

by Bnny38
Recommend Dealer
No
Employees Worked With
Jose, Monica Jucan
Mar 27, 2020 -

Napleton’s Kia of Elmhurst responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 782-9300 and we will do our best to make this better. We hope to hear from you.

March 02, 2020

I would definitely recommend a friend. Andre Jennings Jr was a pleasant and knowledgeable salesman..He got the job done. Im happy with the outcome-Venus Mccollum More

by Venus Mccollum
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Jr
Mar 02, 2020 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Venus Mccollum! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

February 29, 2020

Andre Jennings Sr was the best! He spent over four hours with us answering questions, taking time to work through all of our asks and needs! Thank you! More

by Kammes
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Mar 02, 2020 -

Napleton’s Kia of Elmhurst responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. Our team is available should you require any extra help.

February 29, 2020

Andre Jennings Sr was extremely patient, kind and helpful when we searched for a new car. He helped us see a variety of vehicles, even when we had a lot of requests. More

by caseykellogg
Recommend Dealer
Yes
Employees Worked With
Andre Jennings Sr
Mar 02, 2020 -

Napleton’s Kia of Elmhurst responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton's Kia of Elmhurst and we hope to see you again! Safe travels!

February 29, 2020

I highly recommend visiting Ed Napelton Kia in Elmhurst. Make sure to ask for Kyle Gonzalez, he was super helpful and worked with our budget to ensure we were happy with our purchase and monthly payment. More

by Janina
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
Mar 02, 2020 -

Napleton’s Kia of Elmhurst responded

Janina, thank you for your support! We're happy we could help. Safe travels!

February 28, 2020

Andre Jennings Jr. is the best! When buying a car at Napleton,s Kia of Elmhurs go strait to Andre Jennings Jr. for the best service. He was patient and really helpful. More

by Dick M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Mar 05, 2020 -

Napleton’s Kia of Elmhurst responded

Dick, we're glad to hear you found Andre to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 22, 2020

Happy to have met with Andre Jennings the superb salesman did a spectacular job of getting us into a new vehicle. His technique and professionalism shine. More

by Ragansga
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Feb 25, 2020 -

Napleton’s Kia of Elmhurst responded

Hello, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 22, 2020

Juan is great with diagnosis and assistance. He introduced us to Andre that completed the transaction. He help get us into a new vehicle too More

by Ragansga
Recommend Dealer
Yes
Employees Worked With
Juan Damian
Feb 23, 2020 -

Napleton’s Kia of Elmhurst responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2020

Andre Jennings was awesome!!He got me into the car I Andre Jennings was awesome!! He got me into the car I wanted. He was very friendly, pleasant, honest, and funny. Go see him if you are looking to buy More

by Cdavis7986
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Feb 23, 2020 -

Napleton’s Kia of Elmhurst responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review of Andre. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 22, 2020

Andre was attentive and dedicated to getting us the best price possible. We tried 8 cars with various colors and trimmings until we were satisfied! More

by Steve
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Feb 23, 2020 -

Napleton’s Kia of Elmhurst responded

We hope everything was handled to your expectations, Steve. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!

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