Napleton’s Kia of Elmhurst

Misinformation I talked to the “internet sales guy” Eric on the phone Saturday to confirm that the ‘14 Miata for sale was a power hardtop. He confirmed that it was a I talked to the “internet sales guy” Eric on the phone Saturday to confirm that the ‘14 Miata for sale was a power hardtop. He confirmed that it was a hardtop, so I made a trip Monday to the dealership to see it. Guess what, it’s a soft top! I don’t know if the dealership management tells their employee to lie about the cars to get traffic in the door with hope of selling them a car, or if the employee is doing it on his own, but I won’t recommend this dealership. Pat K More

Understanding and Willing to work with you Thank you Kyle for all of your hard work and dealing with all the back and forth work. I really appreciated how straight forward and honest you were w Thank you Kyle for all of your hard work and dealing with all the back and forth work. I really appreciated how straight forward and honest you were with everything. You really made my first car buying experience wonderful and easy. I can't thank you and your crew enough. More

wife's new 2019 Thank you Nick Amazing experience at Napleton Kia well worth the drive This is the third Kia we've owned in a row are first with Napleton Kia well r Thank you Nick Amazing experience at Napleton Kia well worth the drive This is the third Kia we've owned in a row are first with Napleton Kia well received Thanks again David G More

New purchase Kyle was awesome he explained everything very thoroughly and he was able to get me the payments that I requested. I would highly recommend. Charise Kyle was awesome he explained everything very thoroughly and he was able to get me the payments that I requested. I would highly recommend. Charise More

Purchase of a new car I Had a great experience purchasing my new kia sorento at Napleton Kia.Nick was pleasure to work with. I will really recommend this place. I Had a great experience purchasing my new kia sorento at Napleton Kia.Nick was pleasure to work with. I will really recommend this place. More

Bought a new car Nick did an amazing job! He helped me through the stressful car buying experience! Nick & his team did not give up until I was completely satisfied wi Nick did an amazing job! He helped me through the stressful car buying experience! Nick & his team did not give up until I was completely satisfied with my purchase. I have had my Kia for a week now and it is amazing! I highly recommend seeing Nick for your next car purchase! Whether you lease or own, he will help! (: More

excellent service Kyle was my sales guy awesome answer all my questions >>> went above and beyond.. set up my phone very happy great service thanks Kyle see you again s Kyle was my sales guy awesome answer all my questions >>> went above and beyond.. set up my phone very happy great service thanks Kyle see you again soon More

Excellent customer service from Carolina Legg Today I went to the dealership on a whim because my servicevlight came on. Even though it was a busy Friday and Caroline Legg was already multi taskin Today I went to the dealership on a whim because my servicevlight came on. Even though it was a busy Friday and Caroline Legg was already multi tasking and helping other customers, she saw to it that I received prompt attention and communicated the issue with my vehicle immediately. I waited a short time and she took care of everything directly and efficiently without delegating me to anyone else. I was extremely surprised that I was in and out of the service department and couldn’t be more impressed with her customer service. She was genuine and sincere and when my Kia is done with my upcoming lease I will definitely be coming to your dealership. She really cared about doing the best job possible even though she had so many other issues she was addressing. Really truly made my day and couldn’t be more appreciative! More

Great Experience Nicola Nicolov worked hard to find me the right car at the right price. He was very motivated and easy to deal with. We test drove many vehicles unt Nicola Nicolov worked hard to find me the right car at the right price. He was very motivated and easy to deal with. We test drove many vehicles until I finally decided on the new Cadenza on the showroom floor. This is my third leased vehicle from Ed Napleton Kia and I have always had a great experience at this dealership. I love my new Cadenza! More

Superb sales effort Nick was great! He worked with us to make a deal that works for both us and them. He was professional and helpful. I highly recommend Nick and Napl Nick was great! He worked with us to make a deal that works for both us and them. He was professional and helpful. I highly recommend Nick and Napleton's Kia. More