Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
839 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 839 reviews
April 22, 2024
I was looking for a car something I can buy cash and my Father took me to Napleton's on Torrance Ave against everything I could believe in he told me about the Salman Edward and that he could get me togeth Father took me to Napleton's on Torrance Ave against everything I could believe in he told me about the Salman Edward and that he could get me together and I was thinking that dad every salesman say that but nevertheless he did he thang and I am now the owner of a brand new truck I’m walking away with way more than I thought Edward I can’t believe you did it thanks so much. More
by shejuanajones2018
Employees Worked With
Helpful April 17, 2024
I came in for service on my vehicle today & began speaking with Ed Sanders about a future trade in or purchase. He’s very knowledgeable & answered all my questions & even the ones I didn’t know I had speaking with Ed Sanders about a future trade in or purchase. He’s very knowledgeable & answered all my questions & even the ones I didn’t know I had. I’ll definitely be back soon to make a future purchase with him ! More
by Miss Jackson
Employees Worked With
April 15, 2024
Ed was very helpful from the time I arrived to the time I left. Quick and easy process.. left. Quick and easy process.. More
by Skeet
March 27, 2024
Everyone for so nice and friendly. I worked really close with Ed and Roberto. They made sure everything was perfect before we left. I worked really close with Ed and Roberto. They made sure everything was perfect before we left. More
by brookssharon71
March 26, 2024
Ed helped me get my first car. Did negotiations well even after some hiccups, and came out very happy. Did negotiations well even after some hiccups, and came out very happy. More
by Kjay
Employees Worked With
March 12, 2024
Very knowledgeable and kind man, I enjoyed working with him. He talked me through it, and asked me if I had any questions and also listened. him. He talked me through it, and asked me if I had any questions and also listened. More
by lskinner4481
Employees Worked With
March 09, 2024
The district. manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call manager of service, told me he ordered the parts to fix my car his name is Mark and another staff Heba. It's been over 3 weeks, no answer when I call them. Don't fall for the sub par work jobs, they know that there employees were scamming and using money for parts paid for going to Auto zone. Don't deal with con artists. I've filed a complaint with the Attorney General to investigate this dealership. More
by Dorothysingleton77
Employees Worked With
Other Employees :
Heba & Mark
March 07, 2024
Came in and needed a vehicle. Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! Ed and Dwayne helped me out and didn’t push beyond what I said I could. Very comfortable experience!! More
by mqstokes
February 28, 2024
Really good customer service and tell every detail and answer every question and break everything down. answer every question and break everything down. More
by Aaronlockett1107
Employees Worked With
February 25, 2024
Kean was great to work with a helpful even after the sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. sale. I have everyone I talk about the great deal and great experience I had dealing with Napleton Ram and Kean. More
by lmdd
Employees Worked With
Kean Anderson
