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Napleton's Valley Hyundai

Aurora, IL

4.7
2,567 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,567 reviews

April 17, 2012

The service was prompt and knowledgeable. We were greeted in a nice way with by the attentive salesperson who knew the answers to our questions off the top of his head. He remembered us when we retu More

by jchsicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley & Jason Rezman
April 08, 2012

This was the first time I purchased a new car and on my own. The customer service was exceptional and would highly recommend this dealer. More

by dmanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
April 06, 2012

My wife and I decided to purchase a new 2012 Sonata from Gartner Hyundai because of the deal we got on the car and working with Mike Wiley. Prior to buying the car I was emailing Mike constantly with quest More

by zubin88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
April 02, 2012

I recently bought a 2013 Hyundai Elantra from Mike Wiley at the Gartner Cars dealership. From the moment I met Mike Wiley, I knew that buying my first car ever was going to be a good experience with him. I More

by LAT1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
March 31, 2012

Mike was very patient with us so that we felt we could make a fair decision on whether to purchase a new hybrid Sonata. With the demand for hybrids being very high Mike notified us of a new shipment of c More

by delcaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
March 27, 2012

Very helpful and many people available. I was referred by a co-worker and friend, she got taken out to lunch for the refferal. I suggest you visit for great customer service. More

by dmekstan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
March 23, 2012

I had a low pressure, friendly salesman named Mike Wiley. My wife and I felt very comfortable with him and we appreciated his attitude and his professionalism. He was very informed and educated on his produc More

by carver1686
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
March 20, 2012

Mike Wiley was a pleasure to work with on buying a new Hyundai! Wasn't the normal car shopping experience. Mike knew the answers to our questions, and is very comfortable and professional to talk to. My 3 More

by scotts1008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley, Brian (Manager)
March 16, 2012

I was very impressed with Gartners style of selling cars, you do not have to hagle with a salesperson, Our salesman Mike Wiley did a great job explaining the difference between the 3 models and answered eve More

by Matthew Malahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wiley
March 14, 2012

Boris was awesome. He was patient, explained our options. He never approached my husband or me with a "hard sell." We were able to test drive the car, alone, which I thought was very nice. We received very f More

by Sandra h.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris c, Boris Cvijetic