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Napoli Kia
Milford, CT
1,981 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,981 reviews
March 28, 2025
I called several times finally got through to a service person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. person who said she doesn’t handle my car but would leave a sticky note on the persons computer and I would get a call the next day which I did not. I caked several times and left a message. I finally called and spoke to the operator and she said I see them so I’ll transfer you over and no one answered. It took over a week for me to get someone to pick up the phone. Once I made contact it went pretty smoothly. I even tried calling sales department and as I thought someone picked up right away. So my issues were getting in touch with someone and getting a call back. More
by carmen
Verified CustomerEmployees Worked With
March 28, 2025
Provided clear diagnosis of problem and what was required to make repair. Great communication during the process. to make repair. Great communication during the process. More
by GRANTRPATRICK
Employees Worked With
March 28, 2025
From drop off, waiting for service to be done to completion ... everything was seamless. completion ... everything was seamless. More
by aribee
March 27, 2025
Easy and stress less Communication through text messages on the services done to my vehicle or anything dealing with the account is very convenient. on the services done to my vehicle or anything dealing with the account is very convenient. More
by Marc Johnson-Bailey
Employees Worked With
Courtney
March 27, 2025
Huge inventory great sales staff great location service department is polite and courteous great place to buy a car or truck from department is polite and courteous great place to buy a car or truck from More
by WBUFFUM7597
Employees Worked With
March 27, 2025
Everyone is friendly and Dennis is a good salesman. The dealership is kept neat and clean The dealership is kept neat and clean More
by jamesjanicki
Employees Worked With
March 27, 2025
Great experience at Napoli, workers are always very nice, informative and do their work at a good pace and well. informative and do their work at a good pace and well. More
by MWTARANTINO
March 26, 2025
Really bad I get home and my oil was all gone. I need to fix this asap I need to fix this asap More
by Adriana Castagnet
March 26, 2025
Great customer service. Everybody is polite. not too long to wait for your car to be serviced very professional Everybody is polite. not too long to wait for your car to be serviced very professional More
by ILICHAR
Employees Worked With
