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Napoli Kia

Milford, CT

Overview
Employees
Reviews
Vehicles
4.5
1,459 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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241 Boston Post Rd

Milford, CT

06460

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Showing 1,459 reviews

January 05, 2024

Great experience. Prompt services. No No No No No No No No N9 No No More

by josedepina30
Recommend Dealer
Yes
Employees Worked With
Marissa
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Jan 08, 2024 -

Napoli Kia responded

We're happy to hear you had a great experience with our team here at Napoli Kia! Please don't hesitate to reach out if we can be of service again in the future!

Helpful
January 05, 2024

Ing car was stolen and I called to see if they were able to accept my car and perform the work that was needed. Jennifer was so professional, attentive, and put me at ease. She called to update me every ste More

by Alee1070124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Napoli Kia responded

We're so glad to know that Jennifer was able to assist you during such a stressful time. It's great hearing she kept you updated and made the process easier for you at Napoli Kia. Thanks for sharing your experience!

Helpful
January 05, 2024

Very quick and responsive. Answered all my questions Helpful with everything that I needed done and for solving the problem More

by mms.1022
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 08, 2024 -

Napoli Kia responded

We're glad to know you found our team at Napoli Kia quick and responsive! We strive to answer all questions and solve any issues promptly. Thanks for the positive feedback!

Helpful
December 30, 2023

Fine, oil change and condition noted. No other comments. Thank you! This seems silly Very More

by jweston1517@gmail.com
Recommend Dealer
Yes
Employees Worked With
Peter
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Jan 03, 2024 -

Napoli Kia responded

Thank you for the five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

Helpful
December 29, 2023

Great Everyone was friendly and it was quick and efficient Easy to work with Thanks More

by Kms243
Recommend Dealer
Yes
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Jan 03, 2024 -

Napoli Kia responded

Hi KMS! Thank you for leaving us this amazing review and kind words about our team at Napoli Kia. We appreciate it!

Helpful
December 28, 2023

They are always quick and friendly. I love the video the mechanic sends explaining everything. More

by doris.bermdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Napoli Kia responded

Hi Doris! Thank you for leaving us this five-star review and kind words about our service team at Napoli Kia! We'll see you next time!

Helpful
December 28, 2023

Like always Napoli kia is the most professional place my wife and I continue to experience More

by AngelB
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Jan 02, 2024 -

Napoli Kia responded

Hi Angel B! Thank you for leaving us this five-star review and kind words about our team at Napoli Kia! We'll see you next time!

Helpful
December 24, 2023

great job Great job and service Jen , great to work with she's efficient and transparent More

by DENISFIDALGO
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
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Dec 29, 2023 -

Napoli Kia responded

Hi Denis! Thank you for leaving us this five-star review and kind words about Jen from our service team at Napoli Kia! We'll see you next time!

Helpful
December 24, 2023

They got me in on time. Communicated clearly. Didn't charge for unnecessary things, and got me out quick More

by DAVID.TATKOW
Recommend Dealer
Yes
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Dec 29, 2023 -

Napoli Kia responded

Hi David! We're glad to know that you had a positive experience at Napoli Kia! We always aim for clear communication and efficient service. Thanks for the review!

Helpful
December 24, 2023

Experience 5 15k service, Courtney was very communicative about what was involved and the associated cost. I love the video of the vehicle inspection, you never really get to see the underside of your car. T More

by Matthaller42
Recommend Dealer
Yes
Employees Worked With
Courtney
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Jan 02, 2024 -

Napoli Kia responded

Hi Matt! We're glad to know that Courtney and our team at Napoli Kia provided you with excellent service. We appreciate your feedback about the video inspection - it's a great way for us to keep things transparent! Thanks for choosing us!

Helpful
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