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Napoli Kia
Milford, CT
2,923 Reviews
Napoli Kia in Milford, CT is a trusted destination for drivers looking for new Kia vehicles, quality pre-owned cars, flexible auto financing, and professional automotive service. Conveniently located in Milford, Connecticut, Napoli Kia offers a wide selection of popular Kia models, including the Kia Telluride, Kia Sorento, Kia Sportage, Kia Carnival, Kia K4, Kia K5, Kia Seltos, Kia Soul, Kia Niro, Kia EV6, and Kia EV9, helping customers find the perfect vehicle for their lifestyle and budget. Whether you're searching for a Kia dealer near New Haven, Bridgeport, Branford, Stratford, Fairfield, West Haven, Orange, or throughout Fairfield and New Haven Counties, Napoli Kia provides a customer-focused car-buying experience with competitive vehicle specials, certified pre-owned Kia vehicles, expert auto financing, and professional Kia service. Drivers seeking a reliable Kia dealership in Milford, CT can count on Napoli Kia for new Kia sales, used cars, certified Kia maintenance, genuine Kia parts, oil changes, brake service, tire replacement, and comprehensive automotive support.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,923 reviews
Verified Customer
January 12, 2022
We are currently shopping for a second vehicle for my fiance with trade in. I will literally look everywhere else except this place. General manager is not a man of his word. Service advisors never kept fiance with trade in. I will literally look everywhere else except this place. General manager is not a man of his word. Service advisors never kept me up to date on anything while holding my car for 2 1/2 months. They sold me a van that needed an engine after having it for one full day I had to bring it back. When I explained as a family of 6 I needed a comparable vehicle for the rental they just stuck me in a small 4 door car, again, for 2 1/2 months. They do not care about customer service once the sale is made More
by rebekah_a
Employees Worked With
January 12, 2022
Omar was very helpful and went out of his way to fix prior issue with service. prior issue with service. More
by RUMBLEDOLL55
January 11, 2022
Friendly, helpful, detailed, and caring. They explained everything and told me if I had any other problems to please come back and they take care of it everything and told me if I had any other problems to please come back and they take care of it More
by MMROMERO91
Employees Worked With
January 11, 2022
service was quick & thorough - wait time was short , convenient & communication during repair process was o going ! Very pleasurable experience ! ! convenient & communication during repair process was o going ! Very pleasurable experience ! ! More
by rcoppola42
Employees Worked With
January 11, 2022
They are knowledgeable and very helpful. Always prompt with the service. Friendly atmosphere when I am there or when I call with the service. Friendly atmosphere when I am there or when I call More
by FOXYRENEE3
January 06, 2022
We are very happy with your service so far, SX4 SUZUKI. Runs well. Done right. SUZUKI. Runs well. Done right. More
by Pitstopdog
January 05, 2022
Great customer service. Friendly staff. Smooth process. Job done on time and good communications about progress Job done on time and good communications about progress More
by CSHULTZ2
January 04, 2022
This is my fourth vehicle through Kia. The process has always been easy and painless always been easy and painless More
by TRACYF1
January 01, 2022
great people good service waiting room is clean free coffee and tea fast service nice coffee and tea fast service nice More
by LARRYGRAHAM6191
Employees Worked With
