Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Kia
Milford, CT
2,644 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,644 reviews
January 29, 2021
My experience with their customer service was excellent. With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! With regard to their turnaround time for completing service, it was fast in my opinion. Great job overall! More
by 444MOONEYC
Verified CustomerEmployees Worked With
January 28, 2021
Quick service. My car was driving weird, so I called up the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened the dealership and they told me I could bring my car in that day to get it checked out. They had a busy schedule however told me if something opened up they would be able to look at it. They were able to look at it and fixed the problem (a recall issue). I got my car back the same day and it has been driving normal since. More
by CTAN0808
Employees Worked With
January 27, 2021
Customer centered, and always friendly. While they offer great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs t great service packages, they are never pushy when it comes to your options. They work efficiently and they service never takes longer than it needs to. More
by kstetter17
January 26, 2021
Mike was outstanding he was very professional, knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you knowledgeable and treated me with respect and was very helpful. You are lucky to have him working for you. I would recommend Mike for any service you have he was outstanding. Barbara Genovese More
by BGSTANNAC
Employees Worked With
January 26, 2021
The best service station ever! The mechanics do an excellent job on my car and the management guarantees satisfaction. At Napoli, you are part of the family! excellent job on my car and the management guarantees satisfaction. At Napoli, you are part of the family! More
by EARTHQUAKE43
January 26, 2021
FANTASTIC to deal with, patient, not pushy and really listened to what we were looking for. Worked hard to find it. Great experience since we haven’t been car shopping in over 15 years! listened to what we were looking for. Worked hard to find it. Great experience since we haven’t been car shopping in over 15 years! More
by c.smithauser
January 26, 2021
Always there to help and answer any questions we have and if he doesn't have the answer he will find the answer, and made the whole process stress free. My family has bought multiple cars from Dave. if he doesn't have the answer he will find the answer, and made the whole process stress free. My family has bought multiple cars from Dave. More
by Shimmergurl85
Employees Worked With
January 25, 2021
The team was so helpful, professional and excellent with everything they did. The service lady was very welcoming and professional in her approach. I will be back for my next service. everything they did. The service lady was very welcoming and professional in her approach. I will be back for my next service. More
by nyame4
January 24, 2021
Dave was absolutely the best car sales man I have ever dealt with. Very knowledgeable and was able to help with my financial situation. I recommend him to everyone I know looking to buy a car. dealt with. Very knowledgeable and was able to help with my financial situation. I recommend him to everyone I know looking to buy a car. More
by Tanya shabazz
Employees Worked With
January 24, 2021
Highly recommend Dave, we purchased a 2021 Sportage, went into the dealership wanting to give Dave our business as he is highly recommended, however he was so busy at his craft we had to purchase at t went into the dealership wanting to give Dave our business as he is highly recommended, however he was so busy at his craft we had to purchase at that moment, and had another rep Alex while there Dave passed by made it a point to say hello, so go see Dave, great dealership. More
by Brenda Nickerson
