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Napoli Kia
Milford, CT
1,423 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,423 reviews
April 09, 2024
Kia Did a Wonderful Job Replacing My 2013 Optima Kia Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. Engine & Manifold. it Took 4 days n a wake up lol … Excellent Maintenance…. More
by quisedagod7
Verified CustomerEmployees Worked With
COURTNEY at Napoli Kia In Milford In The service department
Helpful April 06, 2024
Service area is clean. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. Waiting ares also clean and comfortable. Friendly staff, and professional. Mechanics do a wonderful job. More
by Skyvan7@aol.com
April 02, 2024
Best Sales Person I've ever encountered! Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great Enjoys job, cares about customers & their satisfaction. Thorough, informative, accommodating, attentive. Listen to me/addressed all concerns. Great personality/attitude, relatable! Very professional! Would highly recommend him. Positive experience! More
by cpswl
Employees Worked With
March 29, 2024
I had a great visit w/service dept Jennifer handled all my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! my needs as professional as possible! My Kia was fixed 100% and Jen was absolutely helpful kind and Informative! Thank you Napoli KIA! More
by Thomaskeszler
Employees Worked With
March 26, 2024
Excellent n professional team work n every department real clean Work be done on time. real clean Work be done on time. More
by ANA.CONCEPCION2000
March 18, 2024
Been three months and i am yet to receive a refund. They don't answer your calls or reply back to voice mail big time cheaters!! They don't answer your calls or reply back to voice mail big time cheaters!! More
by gr9414
March 14, 2024
I had an appointment for an oil change today; Courtney was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! was very nice and professional. She even tried her best to get me out so I wouldn’t be late for work! Thank you I made it in time!! More
by ndominica2016
Employees Worked With
Courtney
March 12, 2024
As always, a positive experience. I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any i I find the inspection video very helpful in explaining and showing the car’s condition. It saves time, and I can replay it if I need to clarify any issue that was found. Marissa is always friendly and informative and does her best to make sure I’m satisfied with the service performed on my Optima. More
by DEBORAH G
Employees Worked With
Marissa Kleiner
March 12, 2024
Jennifer was attentive. She made sure to get responses to my questions. I do appreciate her professionalism. She made sure to get responses to my questions. I do appreciate her professionalism. More
by CYNTHIA7227
