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Napoli Kia
Milford, CT
2,260 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,260 reviews
May 30, 2025
I've Always Had A Great Customer Care At Napoli Kia. Everyone In There Always has A Welcoming Attitude. Everyone In There Always has A Welcoming Attitude. More
by yarisanchez15
Verified Customer
May 30, 2025
I wasn't told the engine was going to blow up at some point and need to be replaced. I don't care if there's a factory warranty, it means my car is unreliable. point and need to be replaced. I don't care if there's a factory warranty, it means my car is unreliable. More
by Greg
May 30, 2025
Marissa, my service advisor, was extremely professional from start to finish. My car went into service for an oil change and she promptly texted me when it was ready. They even texted me a video of step by from start to finish. My car went into service for an oil change and she promptly texted me when it was ready. They even texted me a video of step by step walk through of the oil change. Very reputable! More
by JDEMANCHE
May 29, 2025
The video of the mechanic’s check is awesome The people are also friendly. They walk customers to their car even in snow and rain… are also friendly. They walk customers to their car even in snow and rain… More
by J
May 26, 2025
Worst place ever sold me a car that I drove for one week and still paying for and it’s in maintenance for over three weeks no accommodations for a transport for to get all I’m earning is sorry I’m going to and still paying for and it’s in maintenance for over three weeks no accommodations for a transport for to get all I’m earning is sorry I’m going to take legal action for this incompetence from you guys . More
by jearome Hanshaw
Employees Worked With
Kai
May 23, 2025
Courtney was great, very helpful - especially since KIA had no solution for me - Courtney communicated all the options available to me and kept me updated daily. had no solution for me - Courtney communicated all the options available to me and kept me updated daily. More
by Pontiac
Employees Worked With
Courtney
May 23, 2025
Jen is awesome and the service is excellent. Jen is so professional and helpful and wonderful at her job. Jen is so professional and helpful and wonderful at her job. More
by sean.harr
Employees Worked With
May 23, 2025
Followed through on recall repair for fuel pump and drove me to work and back home. drove me to work and back home. More
by KUSHMANMEDIA
