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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,570 Reviews
Call Service Center (203) 783-5850

1,570 Reviews of Napoli Indoor Kia - Service Center

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November 08, 2021

Excellent customer service. Employees were polite and very helpful. We would highly recommend this dealership. More

by apreiss143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2021 -

Napoli Kia responded

We appreciate your business, Mike and our team looks forward to serving you again soon! Scott Haverl General Manager

November 03, 2021

Everyone is very Friendly and helpful and Omar is excellent! I’ve been happy with our Kia More

by JSABAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 04, 2021 -

Napoli Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager

November 02, 2021

I went in for a recall and they did the recall. Not sure what else to say. More

by JIMWILSON68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

Jim, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

November 01, 2021

Great team! Very friendly and knowledgeable about all service would recommend to anyone who asks More

by Reh2369bda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

November 01, 2021

I made an appointment over the phone but they couldn't have seemed to find my appointment but they got me in any way and got me right out in a decent time thank you. More

by TERRY.BACOTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

Thank you so much for your kind words, Terry, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

November 01, 2021

Service was on time and issues resolved appropriately. Was in on a Saturday and was helped More

by gymdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Haverl General Manager

November 01, 2021

Very friendly. Good service. Long wait—10 people in waiting room! Over booked?? Besides the long wait, I have no complaints More

by DWLODARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we apologize for the unusually long wait. Thank you again for choosing Napoli Kia, we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

November 01, 2021

Very pleased with the service dept ! They took pride in there repairs and fixed correctly the first time ! Would highly recommend bringing your car there for service ! Everyone was a pleasure to deal with More

by GABERIOS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Napoli Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia. Scott Haverl General Manager

October 29, 2021

Fast and Friendly Service. Highly Recommend Napoli Indoor Kia For All Your Automotive Needs. Always Ask For Omar, Mike Or Jennifer More

by DIMATTEO_DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2021 -

Napoli Kia responded

David, Thank you for taking the time to share your feedback with us. Omar, Mike and Jennifer work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

October 29, 2021

Omar and everyone at Napoli were very accommodating and professional!!! Tire is great now thx More

by DENISE.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Oct 31, 2021 -

Napoli Kia responded

Denise, It's great to hear that Omar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Kia! Scott Haverl General Manager

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