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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,538 Reviews

1,538 Reviews of Napoli Indoor Kia - Service Center

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June 25, 2021

They are very friendly here and very helpful as well. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 28, 2021 -

Napoli Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager

June 25, 2021

Very professional and friendly; would definitely recommend this dealershipto anyone More

by JANET_KAPITAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
Jun 28, 2021 -

Napoli Kia responded

Thanks, Janet, for sharing your thoughts about your experience with Napoli Kia. We appreciate your business and hope to see you again soon! Scott Haverl General Manager

June 25, 2021

Great place for service will be seeing them again soon More

by warcher1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

June 25, 2021

The service was excellent and I was impressed by the service person More

by Ukenny717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Napoli Kia responded

We appreciate your business and our team looks forward to serving you again soon! Scott Haverl General Manager

Jun 28, 2021 -

Ukenny717 responded

I had no problem and found the service excellent and friendly.

June 22, 2021

My vehicle was taken in immediately for service & it was finished much sooner than I thought. Pleasant experience! More

by E7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Napoli Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Kia! Scott Haverl General Manager

June 22, 2021

Very professional and customer service focused service was done in a very timely manner More

by Carlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Napoli Kia responded

Carlo, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

June 22, 2021

Excellent service. Very friendly took a little while to get an appointment but understandable if the service is good. More

by NIKKY.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Napoli Kia responded

Thank you so much for your kind words, Nikky, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

June 21, 2021

Frank was great got me in and out quick and was super friendly More

by S.lawner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cerbone
Jun 21, 2021 -

Napoli Kia responded

Thank you for your business and this review. We're happy to hear Frank and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Haverl General Manager

June 21, 2021

Frank in service was great! He got me in right away, I was out in about a half hour and he explained what was done. Great experience ! More

by SPORRICELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
Jun 21, 2021 -

Napoli Kia responded

Thank you for your review and kind words for Frank! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Kia. Scott Haverl General Manager

June 21, 2021

Called in the morning & they were able to get me in the same day. Frank Cerbone is great. More

by MHCFINCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
Jun 21, 2021 -

Napoli Kia responded

We appreciate your business, our team looks forward to serving you again soon! Scott Haverl General Manager

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