Napoli Indoor Kia - Service Center

I am a happy customer the Napoli's family always treat me with kindness and respect. So glad that I chose your car dealership thank you so much. with kindness and respect. So glad that I chose your car dealership thank you so much. More

Kk n excellent not long waiting time for service 100% good communication n cleanest work place. All staff members friendly n professional n Welcome customers good communication n cleanest work place. All staff members friendly n professional n Welcome customers More

Car needed 60000 mile service. It was completed in a reasonable amount of time and I was on my way. Very Satisfied with overall experience. reasonable amount of time and I was on my way. Very Satisfied with overall experience. More

I brought my car in and had to leave it there for the day. Frank had someone drive me home, and when my car was ready for pickup Frank called a Lyft for me to bring me back to get my car. They are always day. Frank had someone drive me home, and when my car was ready for pickup Frank called a Lyft for me to bring me back to get my car. They are always very accomodating no matter what work is being done. More

Didn’t fix problem said it was fixed and engine light still goes on and off all the time have another appointment scheduled if not fixed want part replaced as its still under warranty still goes on and off all the time have another appointment scheduled if not fixed want part replaced as its still under warranty More

Frank was awesome! He got me checked in very quickly, was super friendly, and was flexible with my pick up time. He made the whole experience much easier super friendly, and was flexible with my pick up time. He made the whole experience much easier More

I got an oil change and the service was quick and it was an overall great experience. The price of the oil change was reasonable. an overall great experience. The price of the oil change was reasonable. More

Service was on time and done within the hour. Waiting room was clean and there was ample seatin, reading material and seating. However there was no water in the fridge. room was clean and there was ample seatin, reading material and seating. However there was no water in the fridge. More

Mike & Jen dealt with us at Napoli Kia in Milford Ct. they were both & I mean both of them very very nice , & very very considerate !! They explained everything out us & also gave us the option of waitin they were both & I mean both of them very very nice , & very very considerate !! They explained everything out us & also gave us the option of waiting for the repairs or not !!! More

I am writting this to my experience with your dealer in Milford yesterday I took my 2017 Kia Sportage in for repair due to a recall and the customer service was horrible when I was asking the questions th Milford yesterday I took my 2017 Kia Sportage in for repair due to a recall and the customer service was horrible when I was asking the questions that I had no one had any answers and they were very rude like we were bothering them.Today my friend bought in his 2017 Kia Sportage as well due to the recall he had a appointment at 7:30 this morning when he arrived they told him he did not have a appointment they made him wait for over 2hrs . I will not recommend anyone to your dealer due to poor experience and very rude people. More