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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,541 Reviews

1,541 Reviews of Napoli Indoor Kia - Service Center

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May 24, 2021

I am really happy with the service on Saturday it took about an hour I was happy about that thanks god it wasn't 2 hour. The guy that help me was professional and well knowledgeable of his job awesome Fra More

by nelsoncompaniony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank cerbone
May 22, 2021

Just purchased my Kia Sportage when it came off lease and received a company recall that I wasn't expecting. I was going away for the next 3 months and was in a panic with the timing of this recall. Called N More

by LLJNAGY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Frank in service is down to earth and professional at the same time. Mechanics always do a great job. Great customer service experience, thank you More

by Ally328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
May 20, 2021

Service advisor helpful they kept my car for a week, the loaner car was dirty in and out. The mechanic fix one thing but broke two others had to go back. More

by JVT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Rios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
May 18, 2021

Recently had oil and filter change, tire rotation and transmission fluid change performed. Everything was done promptly and correctly. The service tech also listed some other recommended services to be p More

by DR0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
May 17, 2021

It was fast and she was very friendly like always and very professional, she is the best service person working at that location ( Jennifer Rios) More

by ariadnac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

Everyone all ways friendly & helpful, they get you out in a timely manner, with quality work. I always recommend Napoli Kia to all my friends. More

by JJE3457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

very pleasant service personnel in the office. Frank had the service done in a timely manner and is a pleasure to deal with. Definitely would recommend this dealership! More

by bobws1f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cerbone
May 17, 2021

Mike was a pleasure to work with I was in and out in a timely fashion definitely recommend Napoli Kia for service work and sales More

by DENISFIDALGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis Fidalgo
May 16, 2021

Terrible service had an appointment for 10:30 didn’t get out until 1:00 pm was forth car in ended being last one done More

by danoneil68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
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