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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,586 Reviews

1,586 Reviews of Napoli Indoor Kia - Service Center

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March 28, 2025

Provided clear diagnosis of problem and what was required to make repair. Great communication during the process. More

by GRANTRPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

It was rushed and really expensive. 600.00 for the labor. Way to much geez More

by fairyheart69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marrissa
March 28, 2025

From drop off, waiting for service to be done to completion ... everything was seamless. More

by aribee
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Rios
March 27, 2025

Easy and stress less Communication through text messages on the services done to my vehicle or anything dealing with the account is very convenient. More

by Marc Johnson-Bailey
Recommend Dealer
Yes
Employees Worked With
Courtney
March 27, 2025

Huge inventory great sales staff great location service department is polite and courteous great place to buy a car or truck from More

by WBUFFUM7597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Everyone is friendly and Dennis is a good salesman. The dealership is kept neat and clean More

by jamesjanicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great experience at Napoli, workers are always very nice, informative and do their work at a good pace and well. More

by MWTARANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Really bad I get home and my oil was all gone. I need to fix this asap More

by Adriana Castagnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Haverl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Great customer service. Everybody is polite. not too long to wait for your car to be serviced very professional More

by ILICHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

This dealership is great. The people are wonderful. We’re glad we bought our car there. More

by CALJMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Lentini 5 Stars
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