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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,663 Reviews

1,663 Reviews of Napoli Indoor Kia - Service Center

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February 03, 2025

I’m glad I chose Napoli. I have been using them for my car purchases for over 15 years. My new Kia is great! Maintenance is scheduled easily and done promptly. More

by brownellf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
February 03, 2025

Great job done on my Kia soul! Loved having my car back washed and shiny! More

by PWRIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
February 02, 2025

The the service was excellent and my appointment was on time and completed quickly. The waiting area is comfortable and clean. More

by jeffreyc173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

My most recent experience with Napoli and Courtney Esposito was very good. She was very courteous and professional. I would highly recommend her to anybody. More

by MALCOLMP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Esposito
February 02, 2025

Service staff is friendly and all work was completed as needed within expected time frame. More

by doug.vantornhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
February 02, 2025

The best part of my experience was my Service Assistant, Marissa. She was so very helpful. The best. More

by LCANAPETTI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
February 01, 2025

As a kia customer they're taking good care of me and my care and I got my appointment very easy they're all very nice with customers More

by MARIEGETIENNE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Liuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Smith Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Berit in the service department stayed right on top of an issue with my Sportage that could not be recreated in the shop. The technicians took the time to stick with it and found a couple of issues to correc More

by Krmkdough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Berit has GREAT communication skills, and Technician Michael test drove car w me...both were courteous, patient and informative. !
February 01, 2025

Napoli Kia in Milford CT did a good job with the recall services and addressing customer concerns. More

by sb123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berit
January 31, 2025

Great service and very good customer service. Definitely would recommend to go for car services More

by AALEXIS0486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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