Napoli Indoor Kia - Service Center

I had a great a experience at this shop and the customer service is amazing. I trust this dealer and recommend you give it a try. service is amazing. I trust this dealer and recommend you give it a try. More

The service work was done on time and the car was delivered as promised. The final bill was within the estimate given. delivered as promised. The final bill was within the estimate given. More

Helpful, Excellent service, able to set up and work while all was done in timely manner all was done in timely manner More

They are very patient,pleasant and keep you informed of what's going on with your vehicle what's going on with your vehicle More

This dealer wouldn’t replace the engine on the vehicle when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when I did the diagnostic test on my own and received the engine code. They were aware of the issues with the engine. Instead, suggested something else was wrong with the vehicle that was not related to the engine and wanted $1,200 for it to be fixed yet I would still have engine issues. I was willing to trade in the vehicle and was given an offensively low trade value. Had I taken the trade in amount, this dealer would have completed whatever paperwork was needed for the lifetime warranty engine, put the new engine in, and sold that car for quadruple the trade in value they gave me. Took my business elsewhere and done with Kia totally. More

I was well taken of by Courtney in service. She was well informed and took care of my repair needs. The experience was good She was well informed and took care of my repair needs. The experience was good More

Courtney was great. She came up to my vehicle and greeted me. And everything was done in a timely fashion. The tech that worked on my car was also great. I liked how he She came up to my vehicle and greeted me. And everything was done in a timely fashion. The tech that worked on my car was also great. I liked how he explains with a detailed video of the work that was being performed. I would definitely recommend Napoli Kia of Milford. More

Untrustworthy on prices and rebates. Stiffed us for the CT EV state rebate. Be careful with them. Stiffed us for the CT EV state rebate. Be careful with them. More

Jennifer is friendly, knowledgeable, and a pleasure to work with. Service was efficient. Comfortable waiting room work with. Service was efficient. Comfortable waiting room More

Great and reliable service. They have friendly and knowledgeable associates. Highly recommend to friends and family. They have friendly and knowledgeable associates. Highly recommend to friends and family. More