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Napoli Indoor Kia - Service Center

Milford, CT

4.4
1,547 Reviews

1,547 Reviews of Napoli Indoor Kia - Service Center

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January 28, 2023

I want to thank the employees of Kia for getting my car back on the road. The staff has treated me well and always kept me up to date on what was going on. More

by Dhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Jan 31, 2023 -

Napoli Kia responded

Thank you for the wonderful review! We're so glad we could assist you and hope you won't hesitate to reach out if we can be of service again in the future! - The Napoli Kia Team

January 24, 2023

Jennifer is the best. She always goes above and beyond to make us feel like people- not just paying customers. More

by blinskys1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Napoli Kia responded

Thank you for rating Jennifer and Napoli Kia five stars! We look forward to seeing you back next time!

January 20, 2023

Provided great service by sending me a video letting me know what repairs needed to be made. Also explained everything thoroughly. Very friendly and kind. More

by Pinkee67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Jan 20, 2023 -

Napoli Kia responded

Thank you for sharing your review! -Napoli Kia

January 18, 2023

Brought my Sportage in for an airbag recall. Appointment was on time and Service kept me informed of the progress. So far, very happily with the Service staff. More

by nmacero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Guarnieri
Jan 19, 2023 -

Napoli Kia responded

Thank you for visiting Napoli Kia! We appreciate you trusting us with your Sportage and hope we can be of service again in the future!

January 16, 2023

I refuse to go anywhere else. This is the best dealership out there. From Sales to service they all get 5 stars. Jennifer is the BEST service department rep there is and Denis is More

by Rcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Fidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Napoli Kia responded

It means the world to us to be your go-to automotive resource! Jennifer and Denis look forward to assisting you again next time! Thank you so much! - Napoli Kia

January 15, 2023

Service department at this dealership has always been kind and friendly willing to give their best to customers needs More

by Lynn Cyrus876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
Jan 18, 2023 -

Napoli Kia responded

We appreciate the kind review, Lynn! Thanks for being a Napoli Kia customer - we look forward to seeing you next time!

January 10, 2023

Everything was smooth, it was quick and the way they send you a video of your car was great More

by Jniev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Napoli Kia responded

Thanks for reviewing your recent visit here at Napoli Kia! We're thrilled to receive your positive feedback and look forward to serving you again in the future!

January 10, 2023

Service procedures was great and the Service rider Jennifer Rios was excellent After I picked up the vehicle the fallow up by the service department is also very professional Thank you More

by keklike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

keklike responded

All good 👍

Jan 11, 2023 -

Napoli Kia responded

It's important to us to know that you had a five-star service experience! Thank you for coming to see Jennifer and Napoli Kia!

January 09, 2023

Had a great experience from purchasing our car to even getting oil changes done! Will be using them again! More

by CHARLES.B.HULSIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jan 10, 2023 -

Napoli Kia responded

Thank you for trusting Napoli Kia to provide five-star care for all your automotive needs, Charles! We hope you continue to let us make every visit great!

January 04, 2023

Every visit to the dealership I experience Polite people. Great service. The place is always clean. This is where I purchased my vehicle years ago and I made the right choice to continue business with them. More

by Sheamar anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Power
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Napoli Kia responded

Thank you for trusting the Napoli Kia team with your automotive needs, Sheamor! We're grateful for your continued support and look forward to your next visit!

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