Napoli Nissan

Ended up getting a great car. Service was helpful and patient. No issues so far as a first time car buyer. Service was helpful and patient. No issues so far as a first time car buyer. More

The experience was great! Leon communicated very well with me throughout the process. I truly appreciate all his help. Leon communicated very well with me throughout the process. I truly appreciate all his help. More

I had two appointments and ended up waiting multiple hours regardless. No loaner cars. No realistic timeframes hours regardless. No loaner cars. No realistic timeframes More

Good experience. They were very professional and know how to run a business. Thank you. They were very professional and know how to run a business. Thank you. More

Great service and easy process. Was able to drive off the lot the same day. Only downside is inconsistent communication as I’m still waiting to get a windshield repair. Was able to drive off the lot the same day. Only downside is inconsistent communication as I’m still waiting to get a windshield repair. More

Very Thankful for the Customer Service Tim showed AFTER the sale was complete. Thank You the sale was complete. Thank You More

Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! Everyone is friendly and helpful.. all around pleasant experience! More

Everything was excellent, except this time they didn't send me the inspection video of what they do to the vehicle. send me the inspection video of what they do to the vehicle. More

I I mentioned I was going on a long trip again this month and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything wa and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything was fine and they changed Oil. Everything I want done. they're very professional and I'm very happy with the results More

Took my car in for a transmission issue. The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I h The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I had already done research and found the average cost to be between $6,000 and $7,000. I had a warranty on the car and when the service guy was told about the warrantee, he quoted me that price to max out the coverage which if I didn't know any better, would have cost me thousands out of pocket in addition to my deductible. I told them that I would be taking the car to a shop that I found that quoted me a price within that average repair or replace cost and it was then that the service guy told me he would work with me to "absorb some of the cost" so I would only have to pay my deductible. I felt that the service guy was trying to take advantage of me and couldn't help but question to myself, how many other people have been taken advantage of. This dealer has lost my business. I will avoid taking my car to them in the future. More