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Napoli Nissan

Milford, CT

4.6
2,826 Reviews
The Best Prices, Service & Selection in CT! Family owned and operated since 1959
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688 Bridgeport Ave

Milford, CT

06460

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Showing 2,826 reviews

May 06, 2026

Easy to work with. They did exactly what they said they would do faster than expected and everything was ready to go when I got there. More

by gregfrag
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Acampora
May 05, 2026

Excellent Professional, accurate, friendly It was the easiest experience I've ever had purchasing a vehicle. I recommend Napolian Nissan to everyone looking to purchase a vehicle during tough times. More

by earthsign777
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
May 04, 2026

I really enjoyed the service video. It helps me understand what needs to be serviced. This dealership is the only one I go to and I refer all my friends to buy from Napoli. More

by GMNAPOLI715
Recommend Dealer
Yes
Employees Worked With
Donald
May 05, 2026 -

Napoli Nissan responded

We are delighted to hear that our video presentations have given you peace of mind and informed clarity at every step of the way! Thank you for sharing this awesome feedback and for referring your friends to Napoli Nissan.

May 02, 2026

Incomplete job. Manager who doesn't call back after multiple attempts to reach him Never again More

by Jessicau102
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
May 05, 2026 -

Napoli Nissan responded

Jessica, thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, Gino - Service Manager - 860-490-2622

May 02, 2026

As a satisfied customer, I can say that Nissan Napoli offers the best service. They treat every customer with exceptional care and strive to meet all your needs with high standards of quality. I will alw More

by sohidalgo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
4.0
This rating includes all reviews, with more weight given to recent reviews.
BRIDGETTE TYMINSKA
4.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF CARTIER
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Napoli Nissan responded

Your recommendation means the world to us! We’re so grateful for your continued support at Napoli Nissan. See you next time!

April 30, 2026

Ricky was a big help with finding me the car I had in mind. His patience and professionalism surpassed my expectations! Shout out to you sir! More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Napoli Nissan responded

Dee, we are so grateful you enjoyed working with Ricky! Thank you for your amazing review of Napoli Nissan. We are here to help with any future needs.

April 30, 2026

I was very disappointed in my service. My Oil was changed, and I was given a list of items that needed repair. I was told my car was being washed. It was not, I had to do it. The More

by djump32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Napoli Nissan responded

I'm sorry to hear that your recent visit wasn't up to our usual standards. Your feedback is appreciated and will be shared with our team so we can take steps to improve our services moving forward. If you'd like to share anything further, please feel free to contact me directly. Thank you, Gino - Service Manager - 860-490-2622

April 30, 2026

Donald was very helpful and informative for all of my service needs. He helped me get the best deal possible as well which I greatly appreciate. More

by Effigy76
Recommend Dealer
Yes
Employees Worked With
DONALD
May 01, 2026 -

Napoli Nissan responded

Thank you for your business and feedback, it means a lot to the whole team here at Napoli Nissan! We will let Donald know how much you appreciated his help with your vehicle.

April 28, 2026

Absolutely Amazing I every aspect! Napoli Rocks?? The popcorn is Amazing as well, better than the Movie Theater?????? More

by Sunshyneo4
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
Apr 29, 2026 -

Napoli Nissan responded

Thank you for the awesome review! We’re so happy to hear you love our team (and the popcorn) at Napoli Nissan!

April 28, 2026

I was sold a car that needed brakes the service manager says it's normal wear but I've only had the car three months More

by 203roshene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONALD TOBIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN BRENES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
Apr 29, 2026 -

Napoli Nissan responded

I'm sorry to hear that you are experiencing issues. If you'd be willing to discuss what we can do to assist you here, I would be glad to take your call. Thank you, Gino - Service Manager - 860-490-2622

Apr 29, 2026 -

203roshene responded

Thanks but no thanks I've already been notified they intend to charge I'm a mechanic that will slap the pads on in less than one hour. Just honor three oil changes in the contract because I'll be booking my appointment with Donald when the light pops off

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