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Napoli Nissan
Milford, CT
2,967 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,967 reviews
August 01, 2026
Considerate staff! Honest, helpful , and on time work. They have nice waiting area which is clean. I like Luis Arboleda because of his honesty and knowledge about cars. Honest, helpful , and on time work. They have nice waiting area which is clean. I like Luis Arboleda because of his honesty and knowledge about cars... More
by KALACHIAN78
Verified Customer
July 31, 2026
Called they checked the problem had us back on the road. Rotors and pads were replaced and Luis let us know about the dirty brake fluid. Rotors and pads were replaced and Luis let us know about the dirty brake fluid. More
by hakeembaksh
July 31, 2026
Donald was helpful, informative, thorough and pleasant personality Love getting the video as well and didnt try to sell me something I didn't need personality Love getting the video as well and didnt try to sell me something I didn't need More
by lizannlamanna
Employees Worked With
Donald
July 31, 2026
Excellent service. Oil change was done quickly and staff is very accommodating ! Thank you again! Oil change was done quickly and staff is very accommodating ! Thank you again! More
by janetstewart0324
Employees Worked With
July 31, 2026
This was a horrible dealer to do business with and will never again . They never respond in a timely manner . They were paid by my warranty and did a bad job. I brought to the real dealer and they said aft never again . They never respond in a timely manner . They were paid by my warranty and did a bad job. I brought to the real dealer and they said aftermarket parts were used . My car was in the shop more than I used it . And they didn’t give me a loaner ! I had to pay for a rental . Ridiculous. Do not do business with them. More
by Erlind1234rini
July 31, 2026
Ron was rude, the car was not cleaned or detailed. It has many scratches and is disgusting inside. I only received 1 car key and asked for a second and Ron was absolutely rude about it. I still have a It has many scratches and is disgusting inside. I only received 1 car key and asked for a second and Ron was absolutely rude about it. I still have a dealer plate on it and never received the title or my actual plates. I will never use Nissan Napoli again. I have never met so many rude and impersonal people in my life More
by shanko1313
July 29, 2026
Very good experience. Donald was very pleasant My vehicle was serviced at the proper anmount of time. Very pleased to deal with Nisson service Dept. I purchased many vehic Donald was very pleasant My vehicle was serviced at the proper anmount of time. Very pleased to deal with Nisson service Dept. I purchased many vehicles from your dealership More
by BROBBINS330
Employees Worked With
Donald
July 29, 2026
Really helpful and friendly, and kept me updated with progress in my car Thank you progress in my car Thank you More
by JOSETEIXEIRA6
July 29, 2026
Quick and professional. Car was done fast and runs perfectly I would return for an oil change again Car was done fast and runs perfectly I would return for an oil change again More
by tybev101
