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Napoli Nissan
Milford, CT
2,855 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,855 reviews
Verified Customer
June 03, 2026
Nice and easy only took about an hour and no hassle. Donald was cool too. Donald was cool too. More
by Wesbuzelle
Employees Worked With
June 03, 2026
Service advisor Donald was outstanding and courteous as well as trustworthy. Stayed in touch through out the process of car being fixed. I felt confident having my car in their hands. Highly recommend well as trustworthy. Stayed in touch through out the process of car being fixed. I felt confident having my car in their hands. Highly recommend this location. More
by Dianecody1127
Employees Worked With
June 02, 2026
I am especially satisfied with the service department . I feel they are very empathetic to my vehicle cancers and work with me the entire time I feel they are very empathetic to my vehicle cancers and work with me the entire time More
by gdenitto
June 02, 2026
I have never had an issue with the service area - always conscientious , understanding and helpful even with the smallest problem . One of the reasons I continue to lease from them conscientious , understanding and helpful even with the smallest problem . One of the reasons I continue to lease from them More
by gdenitto
June 02, 2026
Luis was well educated and he broke down every thing that the car needed and I was pleased which what he told me the car needed and I was pleased which what he told me More
by TCLEARY_1
June 02, 2026
Excellent work! They hear my concerns and try there hardest to figure out the problem to solve. They hear my concerns and try there hardest to figure out the problem to solve. More
by Jeanette20181967
June 02, 2026
All staff was extremely helpful throughout the whole process from buying to servicing my vehicle process from buying to servicing my vehicle More
by mkross9
June 01, 2026
. I recently brought my vehicle in for an oil change, and I was very impressed with the service I received. Donald was friendly, professional, and efficient from the moment I arrived. They completed the oil I was very impressed with the service I received. Donald was friendly, professional, and efficient from the moment I arrived. They completed the oil change in a timely manner and kept me informed throughout the process. The waiting area was clean and comfortable, and the team made the experience quick and hassle-free. It's clear that they take pride in providing excellent customer service and quality care. More
by milllicentcaldwelll
Employees Worked With
May 31, 2026
Very kind and thoughtful I had a very nice experience at dealership very clean very nice very thorough and they explained everything to me dealership very clean very nice very thorough and they explained everything to me More
by Thomasraytar11@aol.com
