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Napoli Nissan
Milford, CT
2,345 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,345 reviews
July 15, 2025
I had great customer service. Everything went well. I love it and Gino helped me got me in and out, and I was very satisfied. Everything went well. I love it and Gino helped me got me in and out, and I was very satisfied. More
by BAZZANO56
Verified Customer
July 14, 2025
Nazario in sales and Luis in service are extremely knowledgeable and helpful throughout the process. knowledgeable and helpful throughout the process. More
by TonyMVF4
July 14, 2025
I have consistent fast and friendly service, since I bought my car 2 years ago. bought my car 2 years ago. More
by tegan0
Employees Worked With
July 12, 2025
The service consultant was very polite, but lacked follow up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmissi up. I had to call several times. We went in for AC but when we arrived we said something just happened with transmission. They offered a transmission diagnostic, which was several hundred dollars, which we couldn’t afford. They did say no codes came up on the transmission which if you’re not a car person makes you think OK everything‘s fine. If they had excellent service & considered the customer and age of car, they would’ve suggested their technician take it for a ride to fully test the transmission, prior to a more extensive costly diagnosis and prior to putting in the $1600 AC. When we picked it up, the car was clearly not right, but we trusted the dealer. My son drove it or attempted to drive it on the highway and immediately had to get off the transmission was shot. They did offer a discount on a transmission but we really wanted them to take the compressor back and give us some kind of refund. Sadly we had to sell it for only $450! Really upset and disappointed. They could’ve absolutely done more & we would have bought a used car from them. Instead off to CarMax. I would not recommend the dealer at least not for seevice More
by Jwish123
Employees Worked With
Don
July 11, 2025
I make appointment for oil change I wait for one hour. I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I I pay $104 on my way home. I had to stop in the highway because my hood open he forgot to close when he do the oil change.that is the worst service I have. More
by NILREY_30
July 10, 2025
It’s good and fast I don’t have to waited for long time for delivery . for delivery . More
by Look4kim
July 09, 2025
I worked with Trevauhn who helped me trade in my lease and purchase a used suv. He answered all my questions and followed up with me throughout the process. Would recommend Napoli, great dealership! and purchase a used suv. He answered all my questions and followed up with me throughout the process. Would recommend Napoli, great dealership! More
by Dkydes
